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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • C

    Coursera

    Cómo Guardar Diseños de Canva en Mailchimp

    Skills you'll gain: Email Marketing, Campaign Management, Personalized Service, Marketing Materials, Content Creation, Branding

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Confident RPA UiPath Developer - Build 8 Projects

    Skills you'll gain: Robotic Process Automation, HR Tech, Application Frameworks, Data Integration, Employee Onboarding, Continuous Integration, File Management

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Negociación y gestión de métricas

    Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Design and Implement a Source Control Strategy

    Skills you'll gain: Application Deployment, Azure DevOps, Continuous Deployment, Git (Version Control System), Version Control, Microsoft Azure, Release Management, Code Review

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Richte dein Budget und deine Werbung auf Facebook ein

    Skills you'll gain: Facebook, Marketing Budgets, Budget Management, Advertising, Paid media, Social Media Content, Social Media Campaigns, Social Media, Content Performance Analysis, Customer Insights, Business Strategy, User Research, Business Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Agile Product Owner Level 2 – Certification & Mock Exams

    Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Customer Advocacy, Agile Project Management, Delegation Skills, Prioritization, Contract Management, Business Metrics

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Éthique, culture et perspectives mondiales

    Skills you'll gain: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Macquarie University

    공급망 관리: 세계로 진출하라

    Skills you'll gain: Strategic Sourcing, Supply Chain Management, Procurement, Logistics, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Corporate Sustainability, Risk Management, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mask Detector with Python & TensorFlow: Build & Deploy

    Skills you'll gain: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Agile: Apply & Adapt Principles for Value Delivery

    Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Complexity and Public Policy

    Skills you'll gain: Systems Thinking, Complex Problem Solving, Policy Analysis, Public Policies, Climate Change Programs, Program Evaluation, Political Sciences, Sustainable Development, Economic Development, Social Sciences, Economics, Research, Ethical Standards And Conduct, Computational Thinking, Innovation, Decision Making

    Build toward a degree

    Beginner · Course · 1 - 3 Months

Searches related to customer service

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1…349350351…384

In summary, here are 10 of our most popular customer service courses

  • Cómo Guardar Diseños de Canva en Mailchimp: Coursera
  • Confident RPA UiPath Developer - Build 8 Projects: Packt
  • Negociación y gestión de métricas: UBITS
  • Design and Implement a Source Control Strategy: Whizlabs
  • Richte dein Budget und deine Werbung auf Facebook ein: Coursera
  • Agile Product Owner Level 2 – Certification & Mock Exams: Packt
  • Éthique, culture et perspectives mondiales: University of Illinois Urbana-Champaign
  • 공급망 관리: 세계로 진출하라: Macquarie University
  • Mask Detector with Python & TensorFlow: Build & Deploy: EDUCBA
  • AI-Augmented Procurement in Government: University of Maryland, College Park

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