Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Angular, Command-Line Interface
Beginner · Course · 3 - 6 Months
Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Django (Web Framework), Model View Controller, Hypertext Markup Language (HTML), Application Deployment, Web Applications, Cascading Style Sheets (CSS), Back-End Web Development, Web Servers, SQL, Databases, Network Protocols, Python Programming
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Session Initiation Protocols, System Configuration, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Systems Integration, Scalability, Digital Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wide Area Networks, Data Centers, Virtual Machines, Network Administration, Virtualization, Network Architecture, Virtual Private Networks (VPN), Wireless Networks, Computer Networking, Network Monitoring, Network Troubleshooting, Software-Defined Networking, Intrusion Detection and Prevention, Network Security, Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Key Management, Internet Of Things, Disaster Recovery
Advanced · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Microsoft Azure, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Natural Language Processing, Application Programming Interface (API)
Advanced · Course · 1 - 3 Months