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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Document and Evaluate LLM Prompting Success

    Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Refactor and Test LLM Microservices

    Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Cloud-Native – Microservices, Kubernetes & CI/CD

    Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    Angular Fundamentals and Core Concepts

    Skills you'll gain: Angular, Command-Line Interface

    Beginner · Course · 3 - 6 Months

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    Coursera

    Cybersecurity Fundamentals for High-Tech Manufacturing

    Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design

    Intermediate · Course · 1 - 4 Weeks

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    University of Michigan

    Web Application Technologies and Django

    Skills you'll gain: Django (Web Framework), Model View Controller, Hypertext Markup Language (HTML), Application Deployment, Web Applications, Cascading Style Sheets (CSS), Back-End Web Development, Web Servers, SQL, Databases, Network Protocols, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
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    1.9K reviews

    Intermediate · Course · 1 - 3 Months

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    Cisco Learning and Certifications

    On-Premises Applications and Media Resources

    Skills you'll gain: Session Initiation Protocols, System Configuration, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Systems Integration, Scalability, Digital Communications

    Beginner · Course · 1 - 3 Months

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    Packt

    Advanced Networking Technologies and Operations

    Skills you'll gain: Wide Area Networks, Data Centers, Virtual Machines, Network Administration, Virtualization, Network Architecture, Virtual Private Networks (VPN), Wireless Networks, Computer Networking, Network Monitoring, Network Troubleshooting, Software-Defined Networking, Intrusion Detection and Prevention, Network Security, Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Key Management, Internet Of Things, Disaster Recovery

    Advanced · Course · 1 - 3 Months

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    Creo Incubator

    Entrepreneuriat : Croissance et Stratégie GTM

    Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation

    Intermediate · Course · 1 - 3 Months

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    Alex Genadinik

    Create An AI Agent With Replit That Automates Your Sales

    Skills you'll gain: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management

    Mixed · Course · 1 - 3 Months

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    LearnQuest

    Developing AI Applications on Azure

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Microsoft Azure, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Natural Language Processing, Application Programming Interface (API)

    4.4
    Rating, 4.4 out of 5 stars
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    978 reviews

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Build Robust Java ML Models with Entropy: Coursera
  • Document and Evaluate LLM Prompting Success: Coursera
  • Refactor and Test LLM Microservices: Coursera
  • Cloud-Native – Microservices, Kubernetes & CI/CD: Packt
  • Angular Fundamentals and Core Concepts: Packt
  • Cybersecurity Fundamentals for High-Tech Manufacturing: Coursera
  • Web Application Technologies and Django: University of Michigan
  • On-Premises Applications and Media Resources: Cisco Learning and Certifications
  • Advanced Networking Technologies and Operations: Packt
  • Entrepreneuriat : Croissance et Stratégie GTM: Creo Incubator

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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137 courses
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