Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure

Skills you'll gain: Construction Estimating, Cost Estimation, Building Information Modeling, Project Estimation, Project Risk Management, Cost Management, Project Controls, Risk Management, Verbal Communication Skills, Bidding, Architecture and Construction, Value Engineering, Project Design, Presentations, Contingency Planning

Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Risk Analysis, Mitigation, Forecasting, Communication Strategies, Leadership Studies, Case Studies

Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Sprint Retrospectives, Product Roadmaps, Collaboration, Leadership, Performance Measurement, Coordination, Release Management, Prioritization, Estimation

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics

Skills you'll gain: Backlogs, User Story, Sprint Planning, Project Estimation, Agile Methodology, Agile Product Development, Sprint Retrospectives, Agile Project Management, Estimation, Acceptance Testing, Prioritization, Team Management, Cross-Functional Collaboration

Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Data Analysis, Contextual Advertising, Big Data, Key Performance Indicators (KPIs), Customer Data Management, Predictive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Consumer Behaviour, Machine Learning

Skills you'll gain: ChatGPT, Market Research, Presentations, Business Correspondence, Risk Analysis, Business Writing, Productivity, Prioritization, Taking Meeting Minutes, Technical Writing, Content Creation, Administrative Support, Time Management, Organizational Skills, Technical Documentation, Excel Formulas

Skills you'll gain: Influencing, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Team Management, Discussion Facilitation, Communication, Leadership, Negotiation, Relationship Building, Active Listening

Skills you'll gain: Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Development, Business Strategy, Business Reporting, Corporate Communications, Annual Reports, Customer Relationship Building, Environment and Resource Management, Accountability, Stakeholder Engagement

Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Digital Advertising, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Content Marketing, Lead Generation, Target Audience