• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Case Western Reserve University

    Conversations That Inspire: Coaching Learning, Leadership and Change

    Skills you'll gain: Coaching, Empathy, Employee Coaching, Compassion, Leadership Development, Rapport Building, Culture Transformation, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Organizational Development, Self-Awareness, Personal Development, Organizational Change, Leadership, Relationship Building, Change Management, Neurology, Self-Motivation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    393 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Stepping Up: Preparing Yourself for Leadership

    Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Team Leadership, Organizational Leadership, Conflict Management, Professional Development, Personal Attributes, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Motivational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    75 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Irvine

    Inicio y planificación de proyectos

    Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Influencing, Organizational Structure

    4.8
    Rating, 4.8 out of 5 stars
    ·
    725 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Collaborative Robotics in Industry

    Skills you'll gain: Robotics, Machine Controls, Automation Engineering, Programmable Logic Controllers, Electrical Equipment, Electrical Systems, Hydraulics, Control Systems, Simulation and Simulation Software, Internet Of Things, Manufacturing Processes, Mechanical Engineering, Real Time Data, Human Machine Interfaces, Simulations, Automation, Industrial Engineering, Hardware Troubleshooting, Image Analysis, Equipment Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    175 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Effective Communication Skills

    Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Communication Strategies, Empathy & Emotional Intelligence, Oral Comprehension, Emotional Intelligence, Persuasive Communication, Public Speaking, Non-Verbal Communication, Business Communication, Tactfulness, Conflict Management, Relationship Management, Teamwork

    4.7
    Rating, 4.7 out of 5 stars
    ·
    113 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Virginia

    Foundations of Diversity and Inclusion at Work TeachOut

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Programs, Diversity Awareness, Organizational Change, Discussion Facilitation, Culture Transformation, Empathy & Emotional Intelligence, Organizational Leadership, Social Justice, Conflict Management, Leadership, Interpersonal Communications, Business Strategy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    154 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Animer une séance collaborative

    Skills you'll gain: Meeting Facilitation, Collaboration, Organizational Skills, Cooperation, Discussion Facilitation, Team Building, Drive Engagement, Teamwork, Innovation, Conflict Management, Knowledge Transfer, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    565 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Technical Deep Dive with Incident Response Tools

    Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Threat Intelligence, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cybersecurity, Network Security, Digital Forensics, Network Monitoring, Data Security, Network Analysis, Exploitation techniques, Malware Protection, Memory Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Q

    Queen Mary University of London

    Stepping Up: Leading Others

    Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Organizational Leadership, Leadership, People Management, Team Building, Leadership and Management, Employee Coaching, Virtual Teams, People Development, Mentorship, Conflict Management, Coaching, Telecommuting, Trustworthiness, Goal Setting, Relationship Building, Cultural Diversity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    59 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de los Andes

    Constructores de Paz

    Skills you'll gain: Conflict Management, Self-Awareness, Interpersonal Communications, Personal Development, Emotional Intelligence, Empathy, Student-Centred Learning, Compassion, Honesty, Journals, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    233 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    265 reviews

    Beginner · Course · 1 - 4 Weeks

1…363738…95

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok