
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Productivity, Productivity Software, Consolidation, Collaborative Software, Setting Appointments, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Delegation Skills, Team Oriented, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
★ 4.5 (800) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stakeholder Management, Communication Planning, Virtual Teams, Team Management, Team Leadership, Plan Execution, Scheduling, Conflict Management, Project Schedules, Project Management Life Cycle, Project Management, Teamwork, Project Management Office (PMO), Stakeholder Analysis, Risk Mitigation, Agile Product Development, Risk Management, Communication, Planning, Budgeting
★ 4.6 (814) · Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making
★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brand Management, Brand Strategy, Branding, Marketing Analytics, Data-Driven Decision-Making, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Communication
★ 4.7 (193) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Target Market, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Digital Marketing, Business Marketing
★ 4.9 (68) · Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Talent Recruitment, Recruitment, Smart Goals, Employee Performance Management, Culture Transformation, Performance Appraisal, Employee Engagement, Diversity and Inclusion, Health Care Procedure and Regulation, Organizational Leadership, Performance Management, Recruitment Strategies, Interviewing Skills, Drive Engagement, Diversity Equity and Inclusion Initiatives, Human Resource Management
★ 4.7 (125) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Continuous Quality Improvement (CQI), Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis, Analysis
★ 4.6 (32) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Engagement, Customer Retention, Campaign Management, Cross-Channel Marketing, Driving engagement, Marketing Analytics, AI Personalization, Loyalty Programs, Brand Loyalty, Customer Relationship Building, Customer Data Management, Target Audience, Advertising Campaigns, Data-Driven Marketing, Brand Marketing, Email Marketing, Marketing, Digital Marketing, Analytics, Business Reporting
Beginner · Course · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Change Management, Organizational Change, Responsible AI, AI Enablement, Business Transformation, Generative AI, Stakeholder Engagement, AI Integrations, Knowledge Transfer, Workforce Development, Stakeholder Management, Employee Training, Leadership, Initiative and Leadership
★ 4.3 (164) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Portfolio Management, Derivatives, Financial Market, Securities (Finance), Investment Management, Portfolio Risk, Asset Management, Credit Risk, Mortgage Loans, Mathematical Modeling, Investments, Applied Mathematics, Risk Modeling, Estimation, Capital Markets, Futures Exchange, Financial Modeling, Regression Analysis, Market Liquidity, Statistical Methods
★ 4.6 (432) · Intermediate · Specialization · 3 - 6 Months