Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Oracle Databases, Database Administration, Relational Databases, Database Management Systems, Database Architecture and Administration, Database Systems, Database Management, Multi-Tenant Cloud Environments, Software Installation, System Configuration, SQL, Virtual Environment, Virtual Machines
Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Competitive Intelligence, Stakeholder Communications, Organizational Change, Strategic Decision-Making, Innovation, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Analysis, Project Management Software, Project Design, Program Development, Process Flow Diagrams, Agile Methodology
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Automation, Application Programming Interface (API), Content Development and Management, Google Sheets, ChatGPT, Content Creation, Digital Marketing, Prompt Engineering, Automation, Content Strategy, Project Management
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Management Training And Development, Business Strategy, Budgeting, Insurance Policies, Advertising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Financial Statement Analysis, Credit Risk, Financial Analysis, Portfolio Risk, Market Data, Risk Analysis, Securities (Finance), Financial Data, Portfolio Management, Analysis, Risk Management, Derivatives, Business Valuation, Balance Sheet, Financial Market, Income Statement, Investments, Market Analysis, Analytics, Decision Making
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Grant Writing, Sample Size Determination, Biostatistics, Statistical Analysis, Data Analysis, Clinical Research, Statistical Methods, Science and Research, Statistical Hypothesis Testing, Data Collection
Intermediate · Course · 1 - 3 Months
Codio
Skills you'll gain: Apache Maven, JSON, JUnit, Java Programming, Java, Restful API, Integrated Development Environments, Programming Principles, Data Structures, Object Oriented Programming (OOP), Network Protocols, Unit Testing, Style Guides
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Test Script Development, Software Development Life Cycle, Google Cloud Platform, Development Testing, Application Development, Test Case, Query Languages, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance marketing, Marketing Analytics, Marketing Budgets, Target Market, Google Ads, Pay Per Click Advertising, Promotional Strategies, Analysis, Sales Pipelines, Google Analytics, Promotions and Campaigns, Marketing, Process Optimization, E-Commerce, Budget Management, Content Creation, Return On Investment, Account Management, Video Production, Apple iOS
Beginner · Specialization · 3 - 6 Months