Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
Beginner · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, ASP.NET, JavaScript Frameworks, C# (Programming Language), Application Programming Interface (API), Web Applications, Full-Stack Web Development, Restful API, Cloud Deployment, .NET Framework, Microsoft Azure, Back-End Web Development, Object-Relational Mapping, Application Frameworks, Network Routing, Cloud Applications, Server Side, Javascript, Application Deployment, Authentications
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Instagram, Content Performance Analysis, Driving engagement, Social Media Management, Social Media, Social Media Marketing, Customer Engagement, Business Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Infrastructure as Code (IaC), Azure DevOps, DevSecOps, Infrastructure As A Service (IaaS), Continuous Integration, Security Information and Event Management (SIEM), Windows PowerShell, GitHub, Git (Version Control System)
Advanced · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Blockchain, Internet Of Things, Emerging Technologies, Business Process Automation, Business Strategy, Enterprise Security, Supply Chain Management, Cybersecurity, Transaction Processing, Security Controls, Contract Management, Automation, Data Storage, Fraud detection
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Google Cloud Platform, PostgreSQL, Operational Databases, Data Validation, Data Integrity, Virtual Private Networks (VPN)
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux, Linux Administration, Red Hat Enterprise Linux, File Systems, Scripting, Linux Servers, Shell Script, System Configuration, Linux Commands, Unix Shell, Unix Commands, Systems Administration, Web Servers, System Monitoring, Command-Line Interface, OS Process Management, Performance Tuning, Service Management, User Accounts
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media, Social Media Content, Social Media Marketing, Graphic and Visual Design, Graphic Design, Brand Awareness, Content Creation, Content Marketing, Customer Engagement, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours