Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Virtual Machines, Event Monitoring, Cloud-Based Integration, Cloud Computing, Event-Driven Programming
Beginner · Project · Less Than 2 Hours

Pearson
Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Solutions, Cloud Computing, Cloud Services, Infrastructure as Code (IaC), Virtual Machines, Load Balancing, Virtual Networking, Data Management, Scalability, Managed Services, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Self Service Technologies, Cloud Computing, Application Deployment, System Configuration, Display Devices
Beginner · Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Business Intelligence
Mixed · Course · 1 - 4 Weeks