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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Pearson

    Hadoop and Spark Fundamentals: Unit 3

    Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Import/Export, Data Integration, Relational Databases, File Systems, Command-Line Interface, Software Installation

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Training on Agile Practices to Manage Complex Projects

    Skills you'll gain: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Route Datadog Monitoring Alerts to Google Cloud with Eventarc

    Skills you'll gain: Google Cloud Platform, Virtual Machines, Event Monitoring, Cloud-Based Integration, Cloud Computing, Event-Driven Programming

    Beginner · Project · Less Than 2 Hours

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    Pearson

    Detection and Response with XDR

    Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Mendix Advanced Workflows and Integrations

    Skills you'll gain: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)

    Advanced · Course · 1 - 4 Weeks

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    Google Cloud

    Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Terraform, Cloud Solutions, Cloud Computing, Cloud Services, Infrastructure as Code (IaC), Virtual Machines, Load Balancing, Virtual Networking, Data Management, Scalability, Managed Services, Virtual Private Networks (VPN)

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Canvas de propuesta de valor con Miro

    Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Productivity Software, Process Development, Customer Analysis

    Beginner · Guided Project · Less Than 2 Hours

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    Google Cloud

    Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS

    Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Self Service Technologies, Cloud Computing, Application Deployment, System Configuration, Display Devices

    Beginner · Project · Less Than 2 Hours

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    Tecnológico de Monterrey

    Gestão estratégica de marcas

    Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Awareness, Brand Loyalty, Marketing Communications, Strategic Marketing, Organizational Strategy, Performance Measurement, Customer Retention, Marketing Strategies, Marketing, Communication Strategies, Key Performance Indicators (KPIs), Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Mastering Digital Prospecting Foundations

    Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Logistic Regression with SAS: Build & Evaluate Models

    Skills you'll gain: Logistic Regression, Feature Engineering, Model Evaluation, SAS (Software), Data Preprocessing, Predictive Modeling, Classification Algorithms, Statistical Modeling, Regression Analysis, Data Analysis Software, Data Transformation, Statistical Analysis, Correlation Analysis, Graphing

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Hadoop Projects: Analyze & Optimize Big Data

    Skills you'll gain: Apache Hadoop, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Business Intelligence

    Mixed · Course · 1 - 4 Weeks

Searches related to customer service

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In summary, here are 10 of our most popular customer service courses

  • Hadoop and Spark Fundamentals: Unit 3: Pearson
  • Training on Agile Practices to Manage Complex Projects: Simplilearn
  • Route Datadog Monitoring Alerts to Google Cloud with Eventarc: Google Cloud
  • Detection and Response with XDR: Pearson
  • Mendix Advanced Workflows and Integrations: Coursera
  • Elastic Cloud Infrastructure: Scaling and Automation - 繁體中文 : Google Cloud
  • Canvas de propuesta de valor con Miro: Coursera
  • Configure Managed Guest Sessions and Deploy Digital Signage App on ChromeOS: Google Cloud
  • Gestão estratégica de marcas: Tecnológico de Monterrey
  • Mastering Digital Prospecting Foundations: LearnQuest

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Brand Management (7)

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