IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

H2O.ai
Skills you'll gain: Large Language Modeling, Model Evaluation, Collaborative Software, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, LLM Application, Data Preprocessing, Prompt Engineering, Generative Model Architectures, Training Programs, Data Validation, Data Cleansing, Natural Language Processing, Applied Machine Learning, Transfer Learning, Verification And Validation, Data Quality, AI Workflows
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Persona (User Experience), User Experience Design, User Interface (UI), Miro AI, User Experience, User Centered Design, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Electrical Power, Electrical Equipment, Electrical Systems, Electric Power Systems, Mechanical Engineering, Three-Phase, Electronic Components, Energy and Utilities, Structural Analysis, System Monitoring, Vibrations, Torque (Physics), Control Systems, Performance Tuning, Engineering Calculations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Digital Forensics, Disaster Recovery, Risk Management Framework, Cybersecurity, NIST 800-53, Threat Management, Risk Management, Security Strategy, Network Security, Security Controls, Vulnerability Assessments, Virtualization and Virtual Machines, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Trustworthiness, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Open Web Application Security Project (OWASP), Mobile Security, Microsoft Intune (Mobile Device Management Software), Network Security, Cybersecurity, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Vulnerability Assessments, Wireless Networks, Encryption, Application Security, Exploitation techniques, Web Applications, Cloud Security, Internet Of Things
Intermediate · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Data Ethics, Algorithms, Artificial Intelligence, Predictive Analytics, Record Keeping, Diversity Awareness, Health Equity, Model Evaluation, Case Studies
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Control Systems, Simulations, Mechanics, Angular, Engineering Analysis, Torque (Physics), Mathematical Modeling, Linear Algebra, Differential Equations, Calculus
Advanced · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Database Design, Database Systems, Data Migration, Databases, Solution Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, Data Processing, Operational Databases, System Monitoring, Scalability, Performance Tuning, Configuration Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Organizational Leadership, Organizational Change, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Environmental Social And Corporate Governance (ESG), Key Performance Indicators (KPIs), Packaging and Labeling, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks