IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Dashboard Creation, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Data Presentation, Interactive Data Visualization, Performance Measurement, Business Metrics, Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Data, Microsoft Office
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Business Process, Human Centered Design, Service Design, Process Management, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, Organizational Change, User Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Impact, Sustainable Development, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Goal Setting, Strategic Communication, Stakeholder Engagement, Accountability
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Risk Management, Risk Management Framework, Threat Management, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Risk Analysis, Governance Risk Management and Compliance, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Dashboard Creation, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Tree Maps, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Transformation
Beginner · Guided Project · Less Than 2 Hours

KodeKloud
Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Cloud Security, Public Cloud, Cloud Computing, Cloud Management, Cloud Platforms, Cloud Services, Amazon S3, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Wireless Networks, Network Routing, Local Area Networks, Network Security, Routing Protocols, Load Balancing, Network Model, Wide Area Networks, Network Performance Management, Telecommunications, Cloud Services
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud-Native Computing, Cloud Development, Serverless Computing, Google Cloud Platform, Cloud Deployment, Cloud Services, Application Development, Containerization, Cloud-Based Integration, Cloud Security, Application Deployment, Identity and Access Management, Integration Testing, Scalability
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Innovation, Business Modeling, Strategic Thinking, Entrepreneurship, Strategic Planning, Business Strategies, Business Development, New Business Development, Collaboration, Analysis, Performance Analysis
Beginner · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Digital Transformation, Innovation, Business Transformation, Organizational Strategy, Artificial Intelligence, Organizational Development, digital literacy, AI literacy, Behavioral Economics, Computational Thinking, Decision Making, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Payroll Administration, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, AI Personalization, Benefits Enrollment Processes, Employee Engagement, Social Media Analytics
Intermediate · Course · 1 - 4 Weeks