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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC

    Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Scaling with Google Cloud Operations - Português Brasileiro

    Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cost Management, Site Reliability Engineering, Cloud Computing, DevOps, Governance, Operational Excellence, Budget Management, Operational Efficiency, IT Infrastructure, Scalability, Sustainability Reporting, System Monitoring

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Reliable Cloud Infrastructure: Design and Process - 繁體中文

    Skills you'll gain: Application Deployment, Cloud Deployment, Cloud Infrastructure, Google App Engine, Kubernetes, Google Cloud Platform, Network Architecture, Microservices, Site Reliability Engineering, CI/CD, Cloud Engineering, Cloud Applications, Continuous Deployment, Distributed Denial-Of-Service (DDoS) Attacks, API Design, Cloud Computing, Service Level, Cloud Computing Architecture, Restful API, Cloud Storage

    Advanced · Course · 1 - 3 Months

  • G

    Google Cloud

    Architecting with Google Kubernetes Engine: Foundations - 繁體中文

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Docker (Software), Application Deployment, Cloud Computing, Cloud Management, Cloud Deployment, YAML, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - Português Brasileiro

    Skills you'll gain: Data Pipelines, Cloud Storage, Data Infrastructure, Data Warehousing, Extract, Transform, Load, Data Integration, Data Processing, Data Migration, Data Lakes, Google Cloud Platform, Big Data, Data Storage Technologies, Cloud Services, Automation, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 简体中文

    Skills you'll gain: Data Pipelines, Data Sharing, Dataflow, Data Migration, Google Cloud Platform, Cloud Storage, Cloud Engineering, Metadata Management, Extract, Transform, Load, Data Processing, Apache Airflow, Data Storage Technologies, Data Infrastructure, Data Integration, Data Storage, Data Lakes, Data Import/Export, Data Transformation, Serverless Computing, SQL

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - Bahasa Indonesia

    Skills you'll gain: Metadata Management, Data Pipelines, Data Migration, Google Cloud Platform, Extract, Transform, Load, Data Lakes, Big Data, Apache Airflow, Data Integration, Data Management, Cloud Storage, Automation, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Den Wissensaustausch mit Gemini Enterprise beschleunigen

    Skills you'll gain: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - Français

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Threat Detection, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Firewall, Google Cloud Platform, Identity and Access Management, Cloud Infrastructure

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    Design de projetos de governo digital

    Skills you'll gain: Digital Transformation, User Centered Design, Data Integration, Human Resource Strategy, Project Design, Cybersecurity, Process Design, Data Management, Governance, Technology Strategies, Feasibility Studies, Program Evaluation, Interoperability

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Work with Gemini Models in BigQuery - Français

    Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Cloud Operations, Monitoring, Security, and Compliance

    Skills you'll gain: Site Reliability Engineering, AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Infrastructure as Code (IaC), Cloud Security, Hybrid Cloud Computing, Cloud Computing, Cloud Computing Architecture, Service Level, Prometheus (Software), System Monitoring, Terraform, Multi-Cloud, Continuous Monitoring, Encryption, Ansible, Automation, Disaster Recovery

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Tibco Rendezvous: Configure, Test & Deploy FTP-RV-JDBC: EDUCBA
  • Scaling with Google Cloud Operations - Português Brasileiro : Google Cloud
  • Reliable Cloud Infrastructure: Design and Process - 繁體中文: Google Cloud
  • Architecting with Google Kubernetes Engine: Foundations - 繁體中文: Google Cloud
  • Introduction to Data Engineering on Google Cloud - Português Brasileiro: Google Cloud
  • Introduction to Data Engineering on Google Cloud - 简体中文: Google Cloud
  • Introduction to Data Engineering on Google Cloud - Bahasa Indonesia: Google Cloud
  • Den Wissensaustausch mit Gemini Enterprise beschleunigen: Google Cloud
  • Networking in Google Cloud: Network Security - Français: Google Cloud
  • Design de projetos de governo digital: Banco Interamericano de Desarrollo

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