Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Cloud Solutions, Google Cloud Platform, Cost Management, Site Reliability Engineering, Cloud Computing, DevOps, Governance, Operational Excellence, Budget Management, Operational Efficiency, IT Infrastructure, Scalability, Sustainability Reporting, System Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Cloud Deployment, Cloud Infrastructure, Google App Engine, Kubernetes, Google Cloud Platform, Network Architecture, Microservices, Site Reliability Engineering, CI/CD, Cloud Engineering, Cloud Applications, Continuous Deployment, Distributed Denial-Of-Service (DDoS) Attacks, API Design, Cloud Computing, Service Level, Cloud Computing Architecture, Restful API, Cloud Storage
Advanced · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Docker (Software), Application Deployment, Cloud Computing, Cloud Management, Cloud Deployment, YAML, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Cloud Storage, Data Infrastructure, Data Warehousing, Extract, Transform, Load, Data Integration, Data Processing, Data Migration, Data Lakes, Google Cloud Platform, Big Data, Data Storage Technologies, Cloud Services, Automation, Serverless Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Pipelines, Data Sharing, Dataflow, Data Migration, Google Cloud Platform, Cloud Storage, Cloud Engineering, Metadata Management, Extract, Transform, Load, Data Processing, Apache Airflow, Data Storage Technologies, Data Infrastructure, Data Integration, Data Storage, Data Lakes, Data Import/Export, Data Transformation, Serverless Computing, SQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Data Pipelines, Data Migration, Google Cloud Platform, Extract, Transform, Load, Data Lakes, Big Data, Apache Airflow, Data Integration, Data Management, Cloud Storage, Automation, Serverless Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Gemini, Data Store, Cloud Applications, OAuth, Data Access, Productivity Software, Performance Metric, Collaborative Software, Identity and Access Management, Data Integration, Search Engine Marketing, Generative AI Agents, Information Architecture, Company, Product, and Service Knowledge
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Threat Detection, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Firewall, Google Cloud Platform, Identity and Access Management, Cloud Infrastructure
Intermediate · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, User Centered Design, Data Integration, Human Resource Strategy, Project Design, Cybersecurity, Process Design, Data Management, Governance, Technology Strategies, Feasibility Studies, Program Evaluation, Interoperability
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Infrastructure as Code (IaC), Cloud Security, Hybrid Cloud Computing, Cloud Computing, Cloud Computing Architecture, Service Level, Prometheus (Software), System Monitoring, Terraform, Multi-Cloud, Continuous Monitoring, Encryption, Ansible, Automation, Disaster Recovery
Intermediate · Course · 1 - 3 Months