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  • Customer Experience Improvement

Results for "customer experience improvement"


  • P

    Pearson

    Process, Organizations, and Information Systems

    Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Foundations of Business Intelligence

    Skills you'll gain: Stakeholder Engagement, Business Intelligence, Stakeholder Communications, Data-Driven Decision-Making, Dashboard, Real Time Data, Data Integration, Data Modeling, Data Compilation, Data Analysis, Business Metrics, Plan Execution, Business Process Improvement, Business Process, Project Implementation, Continuous Monitoring

    4.8 stars, 2.2K reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.8 (2.2K) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    IBM RAG and Agentic AI

    Skills you'll gain: Prompt Engineering, AI Orchestration, AI Workflows, LangGraph, Agentic Workflows, LangChain, Retrieval-Augmented Generation, LLM Application, Prompt Patterns, Tool Calling, Agentic systems, Multimodal Prompts, Model Context Protocol, Generative AI Agents, Generative AI, AI Security, Vector Databases, AI Integrations, OpenAI API, Software Development

    4.6 stars, 1.1K reviews, Advanced, Professional Certificate, 3 - 6 Months

    ★ 4.6 (1.1K) · Advanced · Professional Certificate · 3 - 6 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • I

    IBM

    IBM Data Architecture

    Skills you'll gain: NoSQL, Database Administration, Data Warehousing, SQL, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Data Security, Linux Commands, Data Migration, Data Governance, MongoDB, Apache Spark, Apache Kafka, Extract, Transform, Load, Data Architecture, Data Store

    4.6 stars, 7.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (7.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • B

    Board Infinity

    AI for E-Commerce: No-Code Tools for Sales & Marketing

    Skills you'll gain: Fraud detection, Google Gemini, Decision Intelligence, Demand Planning, Personalized Campaigns, Customer experience improvement, User Feedback, Customer Insights, Gemini, Text Mining, E-Commerce, AI Personalization, AI Enablement, Email Automation, Customer Demand Planning, Customer Analysis, AI powered creativity, Retail Store Operations, AI literacy, Design Software

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • U

    UNSW Sydney (The University of New South Wales)

    Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences

    Skills you'll gain: Storytelling, Experience Design, Game Design, User Experience, User Experience Design, Ideation, Driving engagement, Content Creation, Storyboarding, Multimedia, Visual Storytelling, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Virtual Reality, Design Strategies, Human Centered Design, Emerging Technologies, Qualitative Research

    4.7 stars, 965 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (965) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    Universitat Autònoma de Barcelona

    ¿Cómo persuadir? Jugando con palabras, imágenes y números

    Skills you'll gain: Persuasive Communication, Presentations, Communication, Visual Storytelling, Microsoft PowerPoint, Infographics, Data Literacy, Analysis, Data Storytelling, Data Presentation, Persona (User Experience), Statistical Methods, Psychology

    4.4 stars, 3.3K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (3.3K) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy and Organization Design

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Business Strategies, Strategic Partnership, Consulting, Corporate Strategy, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Development, Organizational Effectiveness

    4.7 stars, 3.7K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (3.7K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Verbal Communication Skills, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Professional Development, Professionalism, Follow Through, Conscientiousness

    4.7 stars, 5.9K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (5.9K) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Interaction Design

    Skills you'll gain: Design Research, Visual Design, Interaction Design, User Experience Design, Statistical Analysis, Usability, Experience Design, UI/UX Research, User Experience, Ideation, User Interface (UI), Interactive Design, Experimentation, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding

    4.5 stars, 4K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (4K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    The Strategy of Content Marketing

    Skills you'll gain: Content Marketing, Competitive Analysis, Copywriting, Marketing Strategy and Techniques, Content Development and Management, Brand Marketing, Brand Strategy, Writing, Marketing Analytics, Marketing Channel, B2B Sales, Auditing

    4.5 stars, 5.4K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (5.4K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Turning Ideas into Sustainable Results

    Skills you'll gain: Operational Excellence, Plan Execution, Process Optimization, Process Improvement and Optimization, Organizational Change, Performance Improvement, Operational Efficiency, Follow Through, Process Improvement, Change Management, Program Implementation, Performance Measurement, Strategic Prioritization, Matrix Management, Workflow Management, Continuous Improvement Process, Prioritization, Program Evaluation, Performance Metric, Cross-Functional Collaboration

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…383940…809

In summary, here are 10 of our most popular customer experience improvement courses

  • Process, Organizations, and Information Systems: Pearson
  • Foundations of Business Intelligence: Google
  • IBM RAG and Agentic AI: IBM
  • IBM Data Architecture: IBM
  • AI for E-Commerce: No-Code Tools for Sales & Marketing: Board Infinity
  • Transmedia Storytelling: Narrative worlds, emerging technologies, and global audiences: UNSW Sydney (The University of New South Wales)
  • ¿Cómo persuadir? Jugando con palabras, imágenes y números: Universitat Autònoma de Barcelona
  • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
  • People & Soft Skills: Essential for Professional Success: IBM
  • Interaction Design: University of California San Diego

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