Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Microsoft Office, Computer Hardware, Computer Literacy, Computer Graphics, Computer Systems, Graphics Software, Spreadsheet Software, File Management

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

Skills you'll gain: Systems Thinking, Software Visualization, Software Engineering, Object Oriented Programming (OOP), Application Design, Software Development Life Cycle, Software Design, Systems Development, Software Development, Business Architecture, Business Risk Management, User Centered Design, Process Design

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security

Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Employee Performance Management, People Development, Leadership and Management, Leadership, Performance Management, Business Leadership, Performance Appraisal, Human Resources, Interviewing Skills, Compensation Management, Decision Making, Recruitment

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Responsible AI, Vibe coding, Generative AI, Agentic systems, Data Ethics, Software Development, DevSecOps, Natural Language Processing, AI Security, CI/CD, Retrieval-Augmented Generation, Application Security, Software Engineering, Software Testing

Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis

Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, LinkedIn, Software Development, Software Engineering, Technical Design, Communication Strategies, Problem Solving, Verbal Communication Skills, GitHub

Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Pandas (Python Package), Heat Maps, Data Manipulation, Seaborn, Histogram, Scatter Plots, Matplotlib, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software