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  • Customer Relationship Management Crm Software

Results for "customer relationship management (crm) software"


  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Gathering for Secure Software Development

    Skills you'll gain: Requirements Analysis, User Requirements Documents, Systems Development Life Cycle, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Software Documentation, Software Design Documents, Security Requirements Analysis, System Requirements, Software Development Life Cycle, Agile Software Development, Waterfall Methodology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    688 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Software Architecture Patterns for Big Data

    Skills you'll gain: Performance Testing, Scalability, Data Architecture, Software Architecture, Distributed Computing, Data Infrastructure, Performance Stress Testing, Predictive Modeling, Performance Tuning, Microservices, Big Data, Database Theory, Software Engineering, Database Systems, Data Store

    Build toward a degree

    3.5
    Rating, 3.5 out of 5 stars
    ·
    31 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create a Customer Satisfaction Survey in Qualtrics

    Skills you'll gain: Customer Insights, Customer Analysis, User Feedback, Customer experience strategy (CX), Customer experience improvement, Customer Service, Market Research, Branding, Advertising, Public Relations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Introduction to Embedded Software Testing

    Skills you'll gain: Scenario Testing, Test Planning, Unit Testing, Functional Testing, Debugging, Hardware Troubleshooting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Debugging & Testing for Software Delivery

    Skills you'll gain: Continuous Delivery, Software Development Tools, Site Reliability Engineering, Event Monitoring, Incident Management, Test Tools, Development Environment, Memory Management, Incident Response, Performance Testing, Root Cause Analysis, Distributed Computing, CI/CD

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Audience Management & Compliance

    Skills you'll gain: Email Marketing, Performance Analysis, Campaign Management, Target Audience, Customer Analysis, Project Design, Customer Relationship Management (CRM) Software, Gmail, Customer Relationship Management, Customer Data Management, Performance Measurement, Regulation and Legal Compliance, Driving engagement, Compliance Management, Compliance Auditing, Customer Engagement, Regulatory Compliance, Personalized Campaigns, Management Accounting, Behavioral Economics

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Management

    Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Internal Communications, Leadership, Performance Metric, Program Management, Communication, Stakeholder Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, AI Workflows, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Frontend Integration, Embeddings, Quality Assurance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Agile Software Development Part 2

    Skills you'll gain: Agile Software Development, Software Development Methodologies, Agile Methodology, Scaled Agile Framework, Agile Product Development, Leadership and Management, Agile Project Management, Conflict Management, Leadership, Leadership Development, Organizational Leadership, Sprint Planning, Collaborative Software, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Software Development, Prioritization, Team Oriented

    Mixed · Course · 1 - 3 Months

1…383940…834

In summary, here are 10 of our most popular customer relationship management (crm) software courses

  • Requirements Gathering for Secure Software Development: University of Colorado System
  • Software Architecture Patterns for Big Data: University of Colorado Boulder
  • Create a Customer Satisfaction Survey in Qualtrics: Coursera
  • Introduction to Embedded Software Testing: Coursera
  • Debugging & Testing for Software Delivery: Edureka
  • Audience Management & Compliance: Coursera
  • Management: Infosec
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Mastering Generative AI for Customer Service Excellence: Edureka

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