
University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Product Roadmaps, User Centered Design, Product Development, Growth Strategies, Market Opportunities, Innovation, Case Studies, Market Research
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, LLM Application, Cost Benefit Analysis, Generative AI, AI Enablement, Application Programming Interface (API), Business Logic, Prompt Engineering, Scalability, Business Analysis, TypeScript, Node.JS, AI Security, System Design and Implementation, File I/O
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Email Security, Mobile Security, Google Workspace, Security Controls, Authentications, Cloud Security, Data Security, Application Security, Multi-Factor Authentication, Identity and Access Management, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Agile Methodology, User Story, Sprint Planning, Sprint Retrospectives, Backlogs, Project Management Software, Team Management, Continuous Improvement Process, Customer Engagement
Beginner · Course · 1 - 3 Months

Ball State University
Skills you'll gain: Data Visualization, Rmarkdown, Exploratory Data Analysis, Data Visualization Software, Ggplot2, Interactive Data Visualization, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Data Storytelling, Histogram, Scatter Plots, Data Analysis, Tidyverse (R Package), Data Manipulation
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Docker (Software), Containerization, Microservices, Application Deployment, CI/CD, Data Persistence, DevOps, YAML, Software Development, Virtualization, Application Security, Virtual Networking, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Wrangling, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Software-Defined Networking, Wide Area Networks, Virtual Networking, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routing, Network Architecture, Network Monitoring, Network Planning And Design, Computer Networking, Virtual Private Networks (VPN), Border Gateway Protocol, Network Performance Management, Network Security, Network Administration, Firewall, Network Infrastructure, Amazon Web Services, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
Intermediate · Course · 1 - 4 Weeks