Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Stakeholder Management, Business Analysis, User Requirements Documents, Looker (Software), Requirements Analysis, Project Management, Project Design, Requirements Management, Process Optimization, Data Analysis Software, Oral Expression, Operational Analysis, IBM Cognos Analytics, Business Analytics, Data Cleansing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Responsible AI, Generative AI, Process Optimization, Scalability, Debugging
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Business Process Improvement, Process Modeling, Dataflow
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Stakeholder Analysis, Stakeholder Management, Stakeholder Engagement, Risk Analysis, Business Analysis, Communication Planning, Risk Mitigation, Project Management, Risk Management, Plan Execution, Project Planning, Business Analysis Tools, Stakeholder Communications, Project Risk Management, Communication Strategies, Management Reporting, Communication
Beginner · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Process Analysis, Project Management, Project Risk Management, Project Coordination, Project Schedules, Process Management, Process Improvement, Business Process, Continuous Improvement Process, Process Improvement and Optimization, Business Process Improvement, Team Performance Management, Process Design, Business Process Management, Process Optimization, Risk Management, Scheduling, Project Planning, Scope Management, Cost Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Stakeholder Analysis, Case Studies, Team Leadership, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Performance Measurement, Performance Metric, Workflow Management, Process Improvement and Optimization, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Management, Process Analysis, Business Process Management, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Business Process Automation, Operational Efficiency, Automation, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Improvement, Continuous Improvement Process, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Incident Management, Document Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Agentic Workflows, Generative AI, Automation, OpenAI, Multimodal Prompts, Slack (Software), AI Personalization, AI Integrations, Human Resources, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs), Google Sheets, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Quality Assessment, Quality Monitoring, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Customer experience strategy (CX), Process Improvement, Technical Standard, User Feedback, Customer Insights, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Milestones (Project Management), Business Development, Product Development, Financial Forecasting, Financial Modeling, New Business Development, Plan Execution, Customer Analysis
Mixed · Course · 1 - 3 Months