
Northeastern University
Skills you'll gain: Hospital Experience, Patient-centered Care, Health Informatics, Patient Advocacy, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Data Literacy, Health Disparities, Innovation, Data Collection, Big Data, Data-Driven Decision-Making, Data Management, Decision Support Systems, Social Determinants Of Health, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Experience Manager, Cloud-Native Computing, Content Management, Content Management Systems, Digital Transformation, Cloud Platforms, Asset Management, Scalability
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication
★ 4.7 (46) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Terminology, Medical Management, Healthcare Industry Knowledge, Practice Management, Management Training And Development, Health Care Administration, Health Care, Primary Care, Stakeholder Analysis, Health Systems, Care Coordination, Urgent Care, Telehealth, Human Resources, Hospital Medicine, Financial Management
★ 4.8 (183) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
★ 4.8 (176) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Patient Coordination, Health Technology, Care Coordination, Process Optimization, Workflow Management, Resource Allocation, Regulatory Requirements, Health Systems, Coordinating, Systems Integration, Cross-Functional Collaboration
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Education Software and Technology, Professional Development, Human Centered Design, Diversity Awareness, Digital pedagogy, Diversity Equity and Inclusion Initiatives, Personal Development, Collaboration
★ 4.7 (91) · Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Value Propositions, Internal Communications, Subcontracting, Supplier Management
★ 4.7 (570) · Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Decision Support Systems, Health Informatics, Patient-centered Care, Stakeholder Analysis, Hospital Experience, Personalized Campaigns, Decision Intelligence, Patient Evaluation, Predictive Analytics, Analytics, Data-Driven Decision-Making, Advanced Analytics, Predictive Modeling, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Employee Engagement, Employee Training, Customer experience improvement, Employee Surveys, Employee Retention, Customer experience strategy (CX), Human Resource Strategy, Experience Design, Human Resources, Employee Performance Management, Employee Coaching, Human Centered Design, User Feedback, Talent Management, Culture Transformation, Organizational Strategy, People Management, Interpersonal Communications, Leadership, Communication
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Health Care Administration, Health Administration, Governance, Medical Management, Health Systems, Presentations, Healthcare Industry Knowledge, Organizational Structure, Health Care, Organizational Strategy
★ 4.6 (361) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Digital Publishing, Version Control, Web Content, Asset Management, Scalability, Business Analysis
Beginner · Course · 1 - 4 Weeks