
Skills you'll gain: Demand Planning, Inventory Management System, Forecasting, Merchandising, Inventory Control Systems, Enterprise Architecture, Generative AI, Inventory Control, Performance Measurement, Customer Demand Planning, Operational Performance Management, Inventory Management, Inventory and Warehousing, Return On Investment, Key Performance Indicators (KPIs), Time Series Analysis and Forecasting, Business Analysis, ChatGPT, Data-Driven Decision-Making, Order Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution
★ 4.6 (36) · Intermediate · Course · 1 - 4 Weeks

Hult International Business School
Skills you'll gain: Active Listening, Sales Development, Rapport Building, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Sales Presentations, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Relationship Management, Negotiation, Interviewing Skills, Branding, Time Management
★ 5 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development
★ 4.7 (22) · Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Digital Advertising, Online Advertising, Google Ads, Pay Per Click Advertising, Social Media Marketing, Search Engine Optimization, Customer Acquisition Management, Growth Strategies, Digital Marketing, Marketing Strategies, Email Marketing, Social Media Strategy, Marketing Effectiveness, Marketing, Social Media Campaigns, Marketing Automation, Web Analytics, E-Commerce, Web Design, Inventory Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Strategic Planning, Inside Sales, Full Cycle Recruitment, Expense Reports, Business Ethics
★ 4.5 (451) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Retail Management, Case Studies, Competitive Analysis, Market Analysis, Strategic Planning, Market Intelligence, Business Strategy, Competitive Intelligence, Milestones (Project Management), Performance Analysis, Organizational Strategy, Analysis
★ 5 (13) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Enablement, Sales Strategy, Sales Development, Sales Operations, Lead Generation, Sales, Sales Training, Account Strategy, Sales Process, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Sales Prospecting, Global Marketing, Training and Development, Data-Driven Decision-Making, Marketing Automation, Key Performance Indicators (KPIs), Personalized Campaigns, Video Production
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Forecasting, Revenue Forecasting, Power BI, Model Evaluation, Marketing Budgets, Predictive Modeling, Forecasting, Budget Management, Data-Driven Decision-Making, Case Studies, Interactive Data Visualization, Verification And Validation, Variance Analysis, Business Modeling, Business Intelligence
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months