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  • Service Optimization

Results for "service optimization"


  • Status: Preview
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    J

    Johns Hopkins University

    Advanced Business Analytics: Excel Optimization & Simulation

    Skills you'll gain: Operations Research, Resource Allocation, Simulation and Simulation Software, Microsoft Excel, Business Analytics, Data-Driven Decision-Making, Business Risk Management, Transportation Operations, Analytics, Risk Analysis, Process Optimization, Statistical Methods, Business Modeling, Logistics

    4.9
    Rating, 4.9 out of 5 stars
    ·
    49 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
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    I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making

    4.4
    Rating, 4.4 out of 5 stars
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    25 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    319 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    AI for Design and Optimization

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, AI Product Strategy, Technical Design, Machine Learning, Data-Driven Decision-Making, Deep Learning, Algorithms

    4.3
    Rating, 4.3 out of 5 stars
    ·
    59 reviews

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Pennsylvania

    Driving Operational Performance

    Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Efficiency, Business Operations, Process Optimization, Business Metrics, Business Workflow Analysis, Performance Analysis, Business Process Management, Return On Investment, Customer Analysis, Resource Utilization, Customer experience improvement

    4.6
    Rating, 4.6 out of 5 stars
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    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
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    480 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    N

    National Taiwan University

    Operations Research (2): Optimization Algorithms

    Skills you'll gain: Operations Research, Linear Algebra, Applied Mathematics, Algorithms, Process Optimization, Program Implementation, Computational Thinking, Operational Analysis, Mathematical Modeling, Decision Making, Business Analytics

    4.9
    Rating, 4.9 out of 5 stars
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    158 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    G

    Google Cloud

    Optimizing Your Google Cloud Costs

    Skills you'll gain: Cost Control, Cloud Management, Google Cloud Platform, Cost Management, Cloud Infrastructure, Serverless Computing, Budget Management, Cost Reduction, System Monitoring, Virtual Machines, Query Languages, Performance Tuning, Financial Management, Resource Management

    4.5
    Rating, 4.5 out of 5 stars
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    32 reviews

    Intermediate · Course · 1 - 4 Weeks

  • T

    The Chinese University of Hong Kong

    Advanced Modeling for Discrete Optimization

    Skills you'll gain: Debugging, Mathematical Modeling, Operations Research, Combinatorics, Graph Theory, Algorithms, Geometry, Data Structures

    4.9
    Rating, 4.9 out of 5 stars
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    139 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    C

    Coursera

    GenAI for Azure: AI-Powered Cloud Optimization Strategies

    Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Microsoft Azure, Responsible AI, Cloud Computing Architecture, OpenAI, Business Process Automation, Cloud Security, Scalability, DevOps, Automation, Artificial Intelligence, Performance Tuning, Anomaly Detection

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    B

    Banco Interamericano de Desarrollo

    Impulsando servicios integrales de agua y saneamiento rural

    Skills you'll gain: Sanitation, Water Resource Management, Environment and Resource Management, Climate Change Adaptation, Sustainable Development, Policy Development, Cultural Responsiveness, Community Development, Governance, Service Management, Solution Design, Innovation, Case Studies

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
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    C

    Coursera

    Facebook Optimization: Grow Your Presence

    Skills you'll gain: Content Performance Analysis, Facebook, Marketing Analytics, Social Media Marketing, Social Media Management, Content Strategy, Online Advertising, Instagram, Analytics, Performance Measurement, Key Performance Indicators (KPIs), Business Analytics, Social Media Strategy, Scalability, Revenue Management, Data-Driven Decision-Making, Brand Marketing

    Beginner · Course · 1 - 4 Weeks

1…456…295

In summary, here are 10 of our most popular service optimization courses

  • Advanced Business Analytics: Excel Optimization & Simulation: Johns Hopkins University
  • How to Build an Effective Service Company: IESE Business School
  • Introduction to Customer Service: CVS Health
  • AI for Design and Optimization: University of Michigan
  • Driving Operational Performance: University of Pennsylvania
  • CVS Health Call Center Customer Service: CVS Health
  • Operations Research (2): Optimization Algorithms: National Taiwan University
  • Optimizing Your Google Cloud Costs: Google Cloud
  • Advanced Modeling for Discrete Optimization: The Chinese University of Hong Kong
  • GenAI for Azure: AI-Powered Cloud Optimization Strategies: Coursera

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