
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (103) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Oral Expression, Constructive Feedback, Presentations, Teamwork, Verbal Communication Skills, Influencing, Business Communication, Workplace inclusivity, Collaboration, Team Collaboration, Meeting Facilitation, Recognizing Others, Interpersonal Communications, Professionalism, Leadership, Conflict Management, Communication, Communication Strategies, English Language, Business
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Personal Attributes, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision, Persistence
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours
Georgia Institute of Technology
Skills you'll gain: English Language, Business Communication, Verbal Communication Skills, Oral Expression, Communication, Telephone Skills
★ 4.2 (40) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (588) · Beginner · Professional Certificate · 3 - 6 Months

Chegg Skills
Skills you'll gain: Communication Planning, Virtual Teams, Collaborative Software, Strategic Communication, Communication Strategies, Internal Communications, Concision, Professionalism, Meeting Facilitation, Collaboration, Communication, Telecommuting, Digital Communications, Slack (Software), Business Correspondence, Business Communication, Interpersonal Communications, Professional Development, Writing, Virtual Environment
Beginner · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Telephone Skills, Business Correspondence, Professional Networking, Setting Appointments, Business Communication, Business Writing, Coordinating, Vocabulary, English Language, Oral Expression, Concision, Verbal Communication Skills, Communication, Writing, Interpersonal Communications, Language Competency
★ 4.7 (3.5K) · Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Business Correspondence
★ 4.7 (9) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Language Competency, English Language, Oral Expression, Language Learning, Vocabulary, Literacy, Grammar, Media and Communications, Environmental Issue, Electronic Media, Social Sciences, Verbal Communication Skills, Environment and Resource Management, Intercultural Competence, Sociology, Interpersonal Communications, Culture, Sustainable Development, Communication
Beginner · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Leadership, Team Collaboration, Leadership Development, Team Motivation, Leadership and Management, Communication, Communication Strategies, Workplace inclusivity, Employee Coaching, Conflict Management, Emotional Intelligence, Empowerment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Storytelling, Presentations, Business Communication, Public Speaking, Persuasive Communication, Drive Engagement
★ 4.2 (22) · Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Executive Presence, Non-Verbal Communication, Verbal Communication Skills, Empathy, Active Listening, Business Communication, Persuasive Communication, Influencing, Empowerment, Initiative and Leadership
Beginner · Course · 1 - 4 Weeks