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  1. Categories
  2. Telephone Skills

Results for "telephone skills"


  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 103 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (103) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • V

    Voxy

    English for Global Teams: Effective Workplace Communication

    Skills you'll gain: Oral Expression, Constructive Feedback, Presentations, Teamwork, Verbal Communication Skills, Influencing, Business Communication, Workplace inclusivity, Collaboration, Team Collaboration, Meeting Facilitation, Recognizing Others, Interpersonal Communications, Professionalism, Leadership, Conflict Management, Communication, Communication Strategies, English Language, Business

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Personal Attributes, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision, Persistence

    4.8 stars, 1.9K reviews, Beginner, Course, Less Than 2 Hours

    ★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

    Category: Preview
    Preview
  • G

    Georgia Institute of Technology

    Lesson | Video Conferencing: Face to Face but Online

    Skills you'll gain: English Language, Business Communication, Verbal Communication Skills, Oral Expression, Communication, Telephone Skills

    4.2 stars, 40 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.2 (40) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6 stars, 588 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (588) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Chegg Skills

    Professional Digital Communication

    Skills you'll gain: Communication Planning, Virtual Teams, Collaborative Software, Strategic Communication, Communication Strategies, Internal Communications, Concision, Professionalism, Meeting Facilitation, Collaboration, Communication, Telecommuting, Digital Communications, Slack (Software), Business Correspondence, Business Communication, Interpersonal Communications, Professional Development, Writing, Virtual Environment

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of Washington

    Business English: Networking

    Skills you'll gain: Telephone Skills, Business Correspondence, Professional Networking, Setting Appointments, Business Communication, Business Writing, Coordinating, Vocabulary, English Language, Oral Expression, Concision, Verbal Communication Skills, Communication, Writing, Interpersonal Communications, Language Competency

    4.7 stars, 3.5K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (3.5K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Impactful Workplace Communication for Career Launch

    Skills you'll gain: Business Correspondence

    4.7 stars, 9 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (9) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Learn English Now: Basic Achievement

    Skills you'll gain: Oral Comprehension, Language Competency, English Language, Oral Expression, Language Learning, Vocabulary, Literacy, Grammar, Media and Communications, Environmental Issue, Electronic Media, Social Sciences, Verbal Communication Skills, Environment and Resource Management, Intercultural Competence, Sociology, Interpersonal Communications, Culture, Sustainable Development, Communication

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Arizona State University

    Professional Skills: Leading Through Effective Communication

    Skills you'll gain: Leadership, Team Collaboration, Leadership Development, Team Motivation, Leadership and Management, Communication, Communication Strategies, Workplace inclusivity, Employee Coaching, Conflict Management, Emotional Intelligence, Empowerment

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Presentation Skills with Story Telling

    Skills you'll gain: Storytelling, Presentations, Business Communication, Public Speaking, Persuasive Communication, Drive Engagement

    4.2 stars, 22 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.2 (22) · Intermediate · Course · 1 - 4 Weeks

  • C

    California Institute of the Arts

    Acting Skills for Business Communication and Leadership

    Skills you'll gain: Executive Presence, Non-Verbal Communication, Verbal Communication Skills, Empathy, Active Listening, Business Communication, Persuasive Communication, Influencing, Empowerment, Initiative and Leadership

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
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