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  • Telephone Skills

Results for "telephone skills"


  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills A2-B1 CEFR: Low-Intermediate

    Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Language Competency, Personal Development, Organizational Skills, English Language, Nutrition Education, Planning, Technical Communication, Productivity, Language Learning, Social Skills, Professionalism, Customer Service, Verbal Communication Skills, Interpersonal Communications, Customer Inquiries, Customer Complaint Resolution

    4.6
    Rating, 4.6 out of 5 stars
    ·
    577 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    PracticalGrowth

    Effective Communication Strategies & Skills

    Skills you'll gain: Communication Strategies, Influencing, Business Communication, Stakeholder Communications, Communication, Strategic Communication, Communication Planning, Cultural Responsiveness, Intercultural Competence, Interpersonal Communications, Diversity Awareness, Stakeholder Management, Stakeholder Engagement, Persuasive Communication, Conflict Management, Cultural Sensitivity, Storytelling, Stakeholder Analysis, Constructive Feedback, De-escalation Techniques

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Huddersfield

    Advanced Leadership Skills & Communication

    Skills you'll gain: Leadership Studies, Virtual Teams, Leadership, Verbal Communication Skills, Team Leadership, Business Leadership, Organizational Leadership, Strategic Leadership, Leadership and Management, Leadership Development, Communication, Strategic Communication, Communication Strategies, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Cultural Sensitivity

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Verbal Communications and Presentation Skills

    Skills you'll gain: Communication, Public Speaking, Constructive Feedback, Professionalism, Professional Development, Self-Awareness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    90 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Clinic Admin: Phones, Mail, Records

    Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Health Information Management and Medical Records, Patient Communication, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy, Regulatory Compliance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Telephone Consumer Protection Act (TCPA)

    Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Coaching Skills for Managers

    Skills you'll gain: Employee Coaching, Management Training And Development, Coaching, Accountability Frameworks, Team Performance Management, Organizational Change, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability, Employee Performance Management, People Management, Professional Development, Leadership and Management, Performance Metric, Organizational Development, Performance Analysis, Organizational Effectiveness, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Learn English: Advanced Academic Speaking and Listening

    Skills you'll gain: Verbal Communication Skills, Oral Expression, Presentations, Public Speaking, Discussion Facilitation, Active Listening, Lecturing, Non-Verbal Communication, Oral Comprehension, English Language, Peer Review, Communication, Social Skills, Constructive Feedback, Communication Strategies, Concision, Learning Strategies, Tactfulness, Cooperation, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    Interplay Learning

    Customer Service for Trades

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Interview Skills and Professional Communication

    Mixed · Course · 1 - 4 Weeks

1…456…834

In summary, here are 10 of our most popular telephone skills courses

  • English Language Skills A2-B1 CEFR: Low-Intermediate: Voxy
  • Effective Communication Strategies & Skills: PracticalGrowth
  • Advanced Leadership Skills & Communication: University of Huddersfield
  • Verbal Communications and Presentation Skills: Starweaver
  • Clinic Admin: Phones, Mail, Records: Coursera
  • Telephone Consumer Protection Act (TCPA): SkillUp
  • Coaching Skills for Managers: University of California, Davis
  • Excellence in Customer Service (Advanced): Logical Operations
  • Learn English: Advanced Academic Speaking and Listening: University of California, Irvine
  • Customer Service Fundamentals: Knowledge Accelerators

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