
Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Record Keeping, Medical Office Procedures, Records Management, Medical Records, Document Management, Health Information Management, Medical Privacy, File Management, Health Information Management and Medical Records, Patient Communication, Telecommunications, File Systems, Clinical Documentation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Quality Assurance, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Phone Sales, Prospecting and Qualification, Outbound Calls, Telemarketing, Selling Techniques, Sales, Closing (Sales), Telephone Skills, Sales Strategy, Setting Appointments, Sales Pipelines, Oral Expression, Rapport Building, Relationship Building, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Discussion Facilitation, Interviewing Skills, Oral Comprehension, Teamwork, Communication, Communication Strategies, Tactfulness, Social Skills, Interpersonal Communications, Corporate Communications, Collaboration, Business Communication, Professionalism, Rapport Building, Non-Verbal Communication, Job Analysis, Recruitment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Oral Expression, Presentations, Public Speaking, Verbal Communication Skills, Communication, Driving engagement, Drive Engagement, Persuasive Communication, Executive Presence, Non-Verbal Communication, Rapport Building, Composure, Stress Management, Overcoming Obstacles
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: English Language, Social Justice, Oral Expression, Environmental Issue, Oral Comprehension, Language Competency, Language Learning, Storytelling, Vocabulary, Public History, Culture, Writing, Grammar, Cultural Diversity
Beginner · Specialization · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Executive Presence, Oral Expression, Non-Verbal Communication, Verbal Communication Skills, Empathy, Active Listening, Rapport Building, Business Communication, Teamwork, Influencing, Empowerment, Action Oriented, Initiative and Leadership, Goal-Oriented, Adaptability
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Interpersonal Communications, Group Therapy, Non-Verbal Communication, Communication, Social Work, Family Therapy, Community and Social Work, Patient Communication, De-escalation Techniques, Parent Communication, Empathy & Emotional Intelligence, Rapport Building, Family Support, Communication Disorders, Discussion Facilitation, Cultural Responsiveness, Working With Children, Conflict Management, Cultural Diversity, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months