Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Visual Storytelling, Communication Strategies, Data Storytelling, Visual Design, Graphic and Visual Design, Communication, Timelines, Style Guides, Graphic Design, Storytelling, Layout Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Systems, Electronics Engineering, Electronics, Collaborative Software, Electrical Engineering, Electronic Hardware, Hardware Design, Electrical and Computer Engineering, Computer-Aided Design, Electronic Components, Power Electronics, Design Software, Design Strategies, Electrical Systems, Engineering Design Process, Schematic Diagrams, Simulation and Simulation Software
★ 3.7 (7) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Brand Strategy, Branding, Style Guides, Brand Awareness, Brand Management, Marketing Design, Graphic Design, Marketing Collateral, Graphic and Visual Design, Marketing Materials, Typography, Design Elements And Principles, Color Theory, Asset Management, File Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Data Storytelling, Data Presentation, Presentations, Technical Communication, Artificial Intelligence, Stakeholder Communications, AI literacy, Storytelling, Accountability Frameworks, Ethical Standards And Conduct, Accountability, Risk Mitigation, Communication Strategies, Design, Stakeholder Analysis, Model Evaluation, Risk Management, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brochures, Microsoft Word, Promotional Materials, Marketing Materials, Layout Design, Marketing Design, Graphic Design, Microsoft Office, Typography, Graphic and Visual Design, Microsoft Project, Image Quality, Design, Creative Design, Marketing, Design Elements And Principles, Digital Marketing Campaigns, Digital Content, Digital Marketing, Business
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Style Guides, Design Specifications, Peer Review, Interactive Design, Persona Development, User Interface (UI) Design, UI Components, Design Software, Ideation, Design Elements And Principles
★ 4.6 (39) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Application Deployment, Cloud Infrastructure, Cloud Deployment, CI/CD, Cloud Security, Microservices, Service Level, Google Cloud Platform, Cloud Management, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Infrastructure Architecture, Cloud Storage, Service Management, Cloud Computing, Disaster Recovery
★ 4.7 (7.2K) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, A/B Testing, Data-Driven Marketing, Google Analytics, Conversion Funnel Analysis, Web Analytics, Marketing Effectiveness, Financial Forecasting, Forecasting, Campaign Management, Marketing Strategies, Demand Planning, Marketing Budgets, Analytics, Campaign Planning, Stakeholder Communications, Statistical Reporting, Budgeting, Statistical Analysis, Data Quality
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, Design Thinking, User Centered Design, Stakeholder Communications, Innovation, Ethical Standards And Conduct, Ideation, Prototyping, Stakeholder Engagement, Scalability, Digital Transformation, Emerging Technologies, Communication, Sustainable Business
Beginner · Course · 1 - 3 Months
Skills you'll gain: Style Guides, Typography, Visual Design, Color Theory, Graphic and Visual Design, Digital Design, Developing Training Materials, Design Elements And Principles, Visual Storytelling, Instructional Design, Web Content Accessibility Guidelines, Graphic Design, Learning Theory
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Visualization, Data Visualization Software, Data Presentation, Tableau Software, Dashboard, Data Analysis Software, Data Analysis, Data-Driven Decision-Making, Data Ethics, Trend Analysis, Technical Communication, Business Analytics, Storytelling, Data Collection, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks
University of Toronto
Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, GIS Software, Data Mapping, Spatial Data Analysis, Metadata Management, Quantitative Research, Data Literacy, Spatial Analysis, Typography, Data Cleansing, Data Manipulation, Graphic and Visual Design, Design Elements And Principles, Data Import/Export, File Management
★ 4.9 (728) · Beginner · Course · 1 - 3 Months