Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Toronto
Skills you'll gain: Human Centered Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Product Design, Data Ethics, Data Collection, Quantitative Research, Prototyping, Influencing, Qualitative Research, Storytelling, Leadership, Data Analysis, Analytics, Diversity Awareness, Diversity and Inclusion, Innovation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Web Content, Information Architecture, User Experience Design, Content Management, Role-Based Access Control (RBAC), Payment Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, SQL, Data Warehousing, Query Languages, Database Architecture and Administration, Data Integrity, Power BI, Business Intelligence, Performance Tuning, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Visualization (Computer Graphics), Computer Graphics, Animation and Game Design, Storytelling, Layout Design, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Technical Communication, Computational Thinking, Solution Design, Programming Principles, Software Design, Theoretical Computer Science, Data Structures, Problem Management, Mathematical Modeling, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, LLM Application, Tool Calling
Beginner · Project · Less Than 2 Hours

Skills you'll gain: User Interface and User Experience (UI/UX) Design, Interaction Design, Figma (Design Software), Wireframing, Usability, Web Content Accessibility Guidelines, User Centered Design, Web Design, Human Centered Design, User Flows, Prototyping, Mockups, Graphic Design
Beginner · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, User Interface (UI), C# (Programming Language), Object Oriented Programming (OOP), Animations, Scripting, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Case Studies, Organizational Strategy, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Risk Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management
Intermediate · Course · 1 - 4 Weeks