Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, vSphere DRS & HA, Role-Based Access Control (RBAC), Performance Tuning, Virtual Machines, Disaster Recovery, Storage vMotion, VMware ESX Servers, iSCSI Configuration, VMware vSAN, vCenter Server, Event Monitoring, Virtualization and Virtual Machines, Patch Management, Virtualization, Security Controls, System Monitoring, IT Infrastructure
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Visualization, Object Oriented Programming (OOP), Databases, Natural Language Processing, SQL, Python Programming, Matplotlib, Business Process Automation, Text Mining, Data Processing, Development Environment, Document Management
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Design, Database Management Systems, Database Systems, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Query Languages, Big Data, Databases, Data Processing, Machine Learning, SQL, Data Access
Intermediate · Specialization · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: NoSQL, Microsoft Azure, Cloud Storage, MongoDB, Database Management, Data Integration, Data Storage, Database Development, Cloud Services
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Spring Boot, React.js, Object-Relational Mapping, Restful API, YAML, Data Access, Web Applications, Databases, Application Performance Management, Full-Stack Web Development, Configuration Management, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Spring Framework, Spring Boot, Model View Controller, Hibernate (Java), Java, Web Applications, Object-Relational Mapping, Application Deployment, Application Security, Database Application, Software Development Tools, Authentications, Development Environment, Authorization (Computing)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Adobe Premiere, Video Editing, Post-Production, Photo/Video Production and Technology, Video Production, Color Theory, File Management, Motion Graphics, Timelines, Performance Tuning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Exploit development, Penetration Testing, Malware Protection, Network Monitoring, Object Oriented Programming (OOP), Cyber Security Assessment, Vulnerability Scanning, Network Security, Network Protocols, Network Analysis, Scripting, Remote Access Systems, Python Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Amazon Web Services, Network Administration, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks