IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Collaborative Software, Workflow Management, Team Performance Management, Project Management Software, Organizational Skills, Performance Improvement, Process Optimization
★ 4.8 (18) · Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, B2B Sales, Sales Support, Customer Data Management, Business Software, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Warehousing, Power BI, Data Integration, Data Architecture, Data Visualization Software, Microsoft Azure, Apache Spark, Extract, Transform, Load, Data Storage, Database Management, Data Pipelines, Performance Tuning, Data Processing, Data Transformation, Query Languages, Cloud Security, Data Security, Security Controls, Scalability
★ 4.9 (55) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Code Reusability, Pseudocode, Microarchitecture, Memory Management, Systems Architecture, Hardware Architecture, Computer Hardware, Electronic Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Systems Design, Software Design Patterns, Internet Of Things, Hardware Troubleshooting
★ 2.3 (8) · Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Motivational Skills, Team Motivation, Leadership, Performance Management, Employee Performance Management, Cooperation, Positive Behavior Support, Creativity, Communication Strategies
★ 4.6 (8) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Cloud Security, Application Security, Cloud Computing, Cloud Infrastructure, Cloud Applications, Identity and Access Management, Data Integrity, Secure Coding, Security Awareness, Cloud Computing Architecture, Data Centers, Data Management, IT Security Architecture, Data Loss Prevention, Security Testing, General Data Protection Regulation (GDPR), Security Engineering, Cyber Risk, Service Level
★ 4.6 (13) · Advanced · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Semiconductors, Electronics, Materials science, Process Flow Diagrams, Product Testing, Electronic Components, Engineering Design Process, Mechanical Engineering, Electrical Engineering, Laboratory Techniques, Personal protective equipment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Grafana, Dashboard, System Monitoring, Real Time Data, Apache, Cloud Services, IT Infrastructure, Environment
★ 5 (12) · Mixed · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Data Ethics, Web Presence, Research, Personally Identifiable Information, Science and Research, Data Sharing, Identity and Access Management, digital literacy, User Accounts, Collaborative Software, Ethical Standards And Conduct, Higher Education, Information Privacy, Content Management, Authentications
★ 5 (13) · Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, People Management, Communication Strategies, Organizational Leadership, Strategic Communication, Performance Metric, Learning Theory, Leadership Development, Team Leadership, Adaptability, Influencing, Stakeholder Management, Process Improvement, Employee Engagement, Stakeholder Engagement, Business Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Workflow Management, Dashboard, Data Import/Export, Ad Hoc Reporting, Change Control, Email Automation, Data Maintenance, Authentications, Customer Relationship Management (CRM) Software, Configuration Management, Data Access, Responsive Web Design, System Configuration, Role-Based Access Control (RBAC), Data Management, Customer Relationship Management, Business Logic
★ 4.2 (9) · Beginner · Specialization · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Optimism, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning, Behavioral Economics
★ 4.3 (14) · Beginner · Course · 1 - 4 Weeks