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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    How to setup a followers campaign on Twitter

    Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Social Media Marketing, Social Media, Campaign Management, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    L

    Lund University

    1.5° Lifestyles: Mainstreaming Everyday Sustainability

    Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Premiere Pro Pt. 3 — Audio, Color & Exporting

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Coding User Interfaces with AI

    Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Prototyping, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    Adobe

    Design Foundations in Adobe Illustrator

    Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    DP-900 Azure Data Fundamentals

    Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, NoSQL, Cloud Deployment, Databases, Database Architecture and Administration, Data Integration, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Data Warehousing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Cloud Hosting, Cloud Security, Firewall

    4.8
    Rating, 4.8 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Seamless Salesforce Integration

    Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Master Java Web Services and REST API with Spring Boot

    Skills you'll gain: Web Services, Restful API, Apache Maven, Spring Boot, Spring Framework, Gradle, Simple Object Access Protocol (SOAP), Java Platform Enterprise Edition (J2EE), Java, API Design, Application Frameworks, Secure Coding, Object-Relational Mapping, Data Persistence, JSON, Extensible Markup Language (XML)

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Construção de Relacionamentos em Vendas Orientada a Dados

    Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Intermediate C++ Programming Techniques

    Skills you'll gain: C++ (Programming Language), API Design, Software Architecture, Software Design, Maintainability, Data Structures, Generative AI Agents, Data Validation, Performance Tuning, Algorithms, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    I

    Infosec

    CompTIA Data+

    Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Создаем аккаунт для бизнеса в Twitter

    Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…410411412…560

In summary, here are 10 of our most popular customer experience courses

  • How to setup a followers campaign on Twitter: Coursera
  • 1.5° Lifestyles: Mainstreaming Everyday Sustainability: Lund University
  • Premiere Pro Pt. 3 — Audio, Color & Exporting: Skillshare
  • Coding User Interfaces with AI: University of Virginia
  • Design Foundations in Adobe Illustrator: Adobe
  • DP-900 Azure Data Fundamentals: EDUCBA
  • Seamless Salesforce Integration: Coursera
  • Master Java Web Services and REST API with Spring Boot: Packt
  • Construção de Relacionamentos em Vendas Orientada a Dados: Fundação Instituto de Administração
  • Intermediate C++ Programming Techniques: Microsoft

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