Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Advertising Campaigns, Social Media Campaigns, Advertising, Driving engagement, Social Media Marketing, Social Media, Campaign Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Prototyping, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, NoSQL, Cloud Deployment, Databases, Database Architecture and Administration, Data Integration, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Data Warehousing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Cloud Hosting, Cloud Security, Firewall
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce Development, Salesforce, Systems Integration, Data Integration, Web Services, Integration Testing, Application Programming Interface (API), Software Design Patterns, Restful API, Complex Problem Solving, Business Solutions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Services, Restful API, Apache Maven, Spring Boot, Spring Framework, Gradle, Simple Object Access Protocol (SOAP), Java Platform Enterprise Edition (J2EE), Java, API Design, Application Frameworks, Secure Coding, Object-Relational Mapping, Data Persistence, JSON, Extensible Markup Language (XML)
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Statistical Analysis, Business Metrics, Machine Learning Methods, Machine Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: C++ (Programming Language), API Design, Software Architecture, Software Design, Maintainability, Data Structures, Generative AI Agents, Data Validation, Performance Tuning, Algorithms, Debugging
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media, Social Media Management, Account Management, Business Planning, Customer Engagement, Target Audience
Beginner · Guided Project · Less Than 2 Hours