
Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Content Development and Management, HubSpot CRM, Marketing Strategies, Content Optimization, Data-Driven Marketing, Web Content, Social Media Content, Paid media, Email Automation, Marketing Effectiveness, Target Audience, Marketing Planning, Marketing, Digital Marketing, Customer Relationship Management, Online Advertising
★ 4.4 (38) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Survey Creation, Interviewing Skills, Research Design, Data Collection, Qualitative Research, Research, Research Methodologies, Quantitative Research
★ 4.5 (466) · Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Model Optimization, Deep Learning, Data Compilation, Model Training, Statistical Analysis, Artificial Neural Networks, Model Evaluation, Performance Tuning, Machine Learning, Algorithms, Debugging
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Context Protocol, AI Integrations, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Sales Enablement, Sales Management, Campaign Management, Sales Process, Sales Prospecting, Sales Operations, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Promotions and Campaigns, Data Entry, Data Import/Export
★ 4.7 (384) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming
★ 2.8 (12) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Business Analytics, Data Presentation, Analytics, Interactive Data Visualization, Data Literacy, Data Analysis, Business Intelligence, Analytical Skills, Business Analysis, Advanced Analytics, Data-Driven Decision-Making, Analysis, Trend Analysis, Predictive Analytics, Data Strategy, Data Warehousing, Data Science, Workforce Planning, Case Studies
★ 4.6 (282) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Operations Research, Algorithms, Graph Theory, Network Model, Combinatorics, Mathematical Modeling, Theoretical Computer Science, Model Optimization, Python Programming, Network Analysis
★ 4.8 (59) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Java, Memory Management, Development Environment, Programming Principles, Computer Programming Tools, Computer Programming, Integrated Development Environments, Data Structures, Software Installation
★ 4.6 (157) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (317) · Intermediate · Specialization · 1 - 3 Months