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  • It Service Management

Results for "it service management"


  • M

    Microsoft

    Microsoft Team Management

    Skills you'll gain: Root Cause Analysis, Meeting Facilitation, Delegation Skills, Team Performance Management, Constructive Feedback, Organizational Change, Trustworthiness, Resource Allocation, Recognizing Others, Operations Management, Performance Appraisal, Operational Analysis, Problem Management, Goal Setting, Leadership and Management, Team Management, Team Leadership, Performance Review, Employee Coaching, Emotional Intelligence

    Intermediate · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • R

    Rice University

    Engineering Project Management: Scope, Time and Cost Management

    Skills you'll gain: Cost Estimation, Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Change Control, Work Breakdown Structure, Project Controls, Estimation, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation, Project Performance

    4.8 stars, 1.5K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Migrate to Cloud SQL for PostgreSQL using Database Migration Service

    Skills you'll gain: Data Migration, PostgreSQL, Google Cloud Platform, Database Administration, Database Management, Operational Databases, Data Access, Virtual Private Networks (VPN), Data Management

    4.3 stars, 17 reviews, Beginner, Project, Less Than 2 Hours

    ★ 4.3 (17) · Beginner · Project · Less Than 2 Hours

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    RiskWise: Protecting What You Own and Why It Matters

    Skills you'll gain: Insurance, Insurance Policies, Asset Protection, Underwriting, Property and Real Estate, Risk Management, Loss Prevention, Property Management, Financial Services, Wealth Management, Asset Management, Financial Planning, Legal Risk, Risk Analysis, Finance, Depreciation, Human Capital, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Macquarie University

    Leading transformations: Manage change

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Leadership and Management, Influencing, Open Mindset, Cognitive flexibility, Leadership, Adaptability, Leadership Development, Resource Management, Resourcefulness, Process Mapping, Growth Mindedness, Gap Analysis, Dealing With Ambiguity, Overcoming Obstacles, Performance Measurement, Creative Thinking

    4.7 stars, 1.7K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (1.7K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Google

    Google Project Management

    Skills you'll gain: Backlogs, Quality Management, Project Closure, Cost Management, Project Planning, Scope Management, Team Management, Project Scoping, Management Training And Development, Agile Project Management, Budget Management, Project Risk Management, Milestones (Project Management), Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Performance Reporting, Change Management, Project Management

    4.7 stars, 371 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (371) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    FinTech Risk Management

    Skills you'll gain: Governance Risk Management and Compliance, Regulatory Compliance, Business Continuity Planning, Compliance Management, Financial Regulation, Disaster Recovery, Risk Management Framework, Financial Controls, Operational Risk, Financial Services, Business Continuity, Financial Regulations, Bank Regulations, Security Management, Risk Management, IT General Controls (ITGC), Business Risk Management, Information Technology, Financial Industry Regulatory Authorities, Risk Control

    4.7 stars, 227 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (227) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Strategic Management

    Skills you'll gain: Strategic Decision-Making, Strategic Thinking, Organizational Strategy, Strategic Leadership, Business Strategy, Corporate Strategy, Customer Analysis, Business Strategies, Competitive Analysis, Market Analysis, Business Leadership, Business Transformation, Strategic Planning, Business, Leadership and Management, Stakeholder Management, Organizational Development, Organizational Leadership, Strategic Marketing, Strategic Partnership

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Migrating to AlloyDB from PostgreSQL Using Database Migration Service

    Skills you'll gain: Data Migration, Database Administration, Database Software, Google Cloud Platform, PostgreSQL, Operational Databases, Data Validation, Data Integrity, Virtual Private Networks (VPN)

    Beginner · Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    Let's talk about it: A Health and Immigration Teach Out

    Skills you'll gain: Health Disparities, Health Equity, Community Health, Community Organizing, Social Determinants Of Health, Patient Advocacy, Health Systems, Social Justice, Social and Human Services, Preventative Care, Health Care, Advocacy, Health Policy, Cultural Responsiveness, Community Outreach, Public Health and Disease Prevention, Oncology, Immigration Law, Diversity Equity and Inclusion Initiatives, Discussion Facilitation

    4.6 stars, 9 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (9) · Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
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In summary, here are 10 of our most popular it service management courses

  • Microsoft Team Management: Microsoft
  • Engineering Project Management: Scope, Time and Cost Management: Rice University
  • Migrate to Cloud SQL for PostgreSQL using Database Migration Service: Google Cloud
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • RiskWise: Protecting What You Own and Why It Matters: University of Illinois Urbana-Champaign
  • Leading transformations: Manage change: Macquarie University
  • Google Project Management: Google
  • FinTech Risk Management: The Hong Kong University of Science and Technology
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Strategic Management: Sage Publications

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