Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

Skills you'll gain: Microsoft Word, Collaborative Software, Microsoft 365, Excel Macros, Microsoft Office, Document Management, Collaboration, Productivity Software, Microsoft Windows, Productivity, Technical Documentation, Web Content, Writing, Report Writing, Writing and Editing, Web Content Accessibility Guidelines, Editing, Business Writing, Computer Literacy, Business Communication

Skills you'll gain: Web Analytics, Supplier Management, E-Commerce, WordPress, No-Code Development, Search Engine Optimization, Blogs, Web Design, Content Management Systems, Order Management Systems, Shipping and Receiving

Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference

Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection

Skills you'll gain: Cyber Risk, Cyber Security Policies, Security Management, Cybersecurity, Risk Management, Cyber Security Strategy, Cyber Attacks, Threat Modeling, Telecommunications, Computer Security Awareness Training, Enterprise Security, General Networking, Exploitation techniques, Public Safety and National Security, Exploit development, Governance, Political Sciences

Skills you'll gain: Lead Generation, Real Estate, Real Estate Sales, Property and Real Estate, Customer Relationship Building, Database Management, Sales Process, Client Services, Sales Prospecting, Prioritization, Goal Setting, Market Data, Market Analysis, Calendar Management, Market Trend, Compensation Management

Skills you'll gain: Software Development Life Cycle, Agile Software Development, Software Development Methodologies, Agile Methodology, Agile Project Management, Scrum (Software Development), Requirements Analysis, Sprint Retrospectives, Software Development, Sprint Planning, Waterfall Methodology, Backlogs, User Story, Continuous Integration

Skills you'll gain: Financial Reporting, Technical Accounting, Accounting, Generally Accepted Accounting Principles (GAAP), Investments, Balance Sheet, Case Studies, Financial Accounting, Financial Statements, Securities (Finance), Financial Regulation, Compliance Reporting

Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Engagement, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Business Modeling