• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process Improvement

Results for "business process improvement"


  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California San Diego

    Data Structures and Performance

    Skills you'll gain: Unit Testing, Data Structures, Java, Java Programming, Software Testing, Program Development, Performance Tuning, Algorithms, Performance Testing, Object Oriented Programming (OOP), Theoretical Computer Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Presentation Skills with Story Telling

    Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Oral Expression, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience

    4.2
    Rating, 4.2 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Pontificia Universidad Católica del Perú

    Gestión de Emprendimientos Gastronómicos

    Skills you'll gain: Hotel And Restaurant Management, Hospitality and Food Services, Food Services, Restaurant Management, Resource Management, Restaurant Operation, Market Analysis, Market Opportunities, Business Modeling, Business Planning, Entrepreneurship, Market Research, Innovation, Cost Management, Logistics Management, Operational Efficiency

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    Foundations of Data Science and Statistical Methods

    Skills you'll gain: Statistical Methods, Exploratory Data Analysis, Data Quality, Statistics, Data Analysis, Data Science, Statistical Analysis, Probability & Statistics, Data Storage, Data Collection, Data Management, Data Pipelines, Statistical Machine Learning, Data-Driven Decision-Making, Applied Mathematics, Interactive Data Visualization, Calculus, Probability Distribution, Machine Learning, Linear Algebra

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    System Dynamics

    Skills you'll gain: Systems Thinking, Simulations, Simulation and Simulation Software, Process Flow Diagrams, Systems Analysis, Complex Problem Solving, Diagram Design, Software Visualization, Market Dynamics, Business Modeling, Demand Planning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Advanced · Course · 1 - 3 Months

  • E

    Eindhoven University of Technology

    Ethics, Technology and Engineering

    Skills you'll gain: Ethical Standards And Conduct, Engineering Design Process, Business Ethics, Engineering Practices, Law, Regulation, and Compliance, Risk Management Framework, Social Impact

    4.6
    Rating, 4.6 out of 5 stars
    ·
    829 reviews

    Beginner · Course · 1 - 3 Months

  • I

    IE Business School

    From Ideas to Impact: Design Thinking for User-Centricity

    Skills you'll gain: Design Thinking, Innovation, Human Centered Design, Problem Solving, Case Studies, Brainstorming, User Research, Ideation, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Cape Town

    How Entrepreneurs in Emerging Markets can master the Blockchain Technology

    Skills you'll gain: Blockchain, Cryptography, FinTech, Cryptographic Protocols, Emerging Technologies, Ledgers (Accounting), Bookkeeping, Machine Learning, Financial Data, Machine Learning Algorithms, Applied Machine Learning, Artificial Intelligence, Financial Systems, Supervised Learning, Data Structures, Information Privacy, Personally Identifiable Information, Entrepreneurship, Technology Strategies, Unsupervised Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Strategy and Automation for Trading Bots

    Skills you'll gain: Technical Analysis, Financial Trading, Regression Analysis, Business Process Automation, Trend Analysis, Market Data, Predictive Modeling, Market Trend, Advanced Analytics, Securities Trading, Computational Logic, Automation, Data-Driven Decision-Making, Market Dynamics, Decision Intelligence, Financial Market, Workflow Management, Back-End Web Development, Data Visualization, Algorithms

    Advanced · Course · 1 - 3 Months

  • L

    LearnQuest

    Technology, Influence & Sustained Success in Modern Sales

    Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Enablement, Sales Training, Selling Techniques, Sales Operations, Sales Process, Personalized Campaigns, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Virtual Teams, Sales Presentation, Consumer Behaviour, Customer Relationship Building, Stakeholder Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Advanced Sales Training: Challenging, Coaching, and Closing

    Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Diversity Training, Consultative Approaches, Coaching, Sales Development, Team Collaboration, Sales Strategy, Intercultural Competence, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications

    Beginner · Specialization · 1 - 3 Months

1…428429430…834

In summary, here are 10 of our most popular business process improvement courses

  • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
  • Data Structures and Performance: University of California San Diego
  • Presentation Skills with Story Telling: Packt
  • Gestión de Emprendimientos Gastronómicos: Pontificia Universidad Católica del Perú
  • Foundations of Data Science and Statistical Methods: John Wiley & Sons
  • System Dynamics: Fundação Instituto de Administração
  • Ethics, Technology and Engineering : Eindhoven University of Technology
  • From Ideas to Impact: Design Thinking for User-Centricity: IE Business School
  • How Entrepreneurs in Emerging Markets can master the Blockchain Technology: University of Cape Town
  • Advanced Strategy and Automation for Trading Bots: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok