Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: AI Workflows, Agentic systems, AI Orchestration, AI Enablement, Advanced Analytics, Data Processing, Enterprise Architecture, Automation, Data Transformation, Artificial Intelligence, Continuous Improvement Process, Data Quality, Application Deployment, Scalability, Performance Tuning, Business Metrics, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Endpoint Detection and Response, Intrusion Detection and Prevention, Threat Detection, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Event Monitoring, Cyber Attacks, Cyber Security Assessment, Continuous Monitoring, Security Management, Malware Protection, Cyber Engineering, Security Testing, Cyber Governance, Linux
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making
Mixed · Course · 1 - 3 Months
SAS
Skills you'll gain: Data Manipulation, SAS (Software), Data Access, Data Import/Export, Microsoft Excel, Data Analysis, Data Transformation, Requirements Analysis, Statistical Programming, Exploratory Data Analysis, Data Validation, Statistical Analysis, Data Wrangling, Data Processing, Data Preprocessing, Pivot Tables And Charts, Data Integration, SQL, Data Cleansing, Descriptive Statistics
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, Graphic and Visual Design, User Research, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Data Cleansing, Python Programming, Data Analysis, NumPy, Pandas (Python Package), Data Manipulation, Analytical Skills, Scripting, Algorithms, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Cloud Applications, CI/CD, Regression Testing, Mobile Development Tools, Cloud Platforms, Verification And Validation, Quality Assurance, UI Components, User Interface (UI), Automation, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Accounting, Reconciliation, Tax Compliance, Specialized Accounting, Income Tax, Income Statement, Technical Accounting, Corporate Tax, Balance Sheet
Intermediate · Course · 1 - 4 Weeks

Microsoft
Beginner · Course · 1 - 3 Months
Skills you'll gain: Apache Maven, Maintainability, Gradle, Java, Software Design, Software Architecture, Software Design Patterns, Object Oriented Design, Object Oriented Programming (OOP), API Design, Machine Learning Methods, Programming Principles, Integration Testing, Dependency Analysis, User Interface (UI) Design, Design Strategies, Program Evaluation, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Responsive Web Design, Web Design and Development, Web Applications, Animations, UI Components, Typography, Maintainability, Javascript
Advanced · Course · 3 - 6 Months