Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Programmable Logic Controllers, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Continuous Monitoring, Anomaly Detection, Manufacturing and Production, Machine Controls, Incident Response, Digital Transformation, Cyber Attacks, Vulnerability Assessments, Cybersecurity, Manufacturing Operations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Express, Typography, Logo Design, Responsible AI, Digital Design, Layout Design, Creative Design, Visual Design, Usability, Graphic and Visual Design Software, Graphic Design, AI powered creativity, Adobe Firefly, User Interface and User Experience (UI/UX) Design, Color Theory, Design Software, Collaborative Software, Content Creation, Artificial Intelligence, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Data Storage, General Networking, Database Software, Operating Systems, Computer Networking, Package and Software Management, Computer Security Awareness Training, IT Infrastructure, Project Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months

University of Amsterdam
Skills you'll gain: Statistical Hypothesis Testing, Probability & Statistics, Statistical Methods, Statistics, Statistical Analysis, Quantitative Research, Data Analysis Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Improvement, Process Improvement and Optimization, Corporate Finance, Corporate Tax, Financial Controls, Corporate Communications, Financial Management, Operational Analysis, Corporate Accounting, Operational Efficiency, Equities, General Finance, Finance, Securities (Finance), Investments, Capital Markets, Financial Systems, Operations, Operations Support Systems, Environment
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: ArcGIS, GIS Software, Geographic Information Systems, Geospatial Information and Technology, Data Sharing, Geospatial Mapping, Spatial Analysis, Metadata Management, Data Quality, Data Mapping, Data Visualization, Data Visualization Software, Data Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Medical Terminology, Healthcare Ethics, Basic Patient Care, Resilience, Emotional Intelligence, Anatomy, Pathology, Direct Patient Care, Professionalism, Patient-centered Care, Patient Communication, Personal protective equipment, Vital Signs, Hand Hygiene, Patient Safety, Personal Care, Patient Positioning, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Pain Management, Infection Control
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Logistic Regression, Statistical Methods, Data Analysis, Economics, Trend Analysis, Analytics, Statistical Analysis, Statistical Modeling, Statistics, Case Studies, Forecasting, Probability & Statistics, Estimation, Model Evaluation, Statistical Hypothesis Testing, Probability, Linear Algebra
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Storage, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Anthropic Claude, Claude Code, Prompt Patterns, Context Engineering, AI literacy, Google Workspace, AI Enablement, AI Personalization, Office Administration, Vibe coding, Productivity Software, Workflow Management, Agentic Workflows, Administrative Support and Clerical Tasks, Business Workflow Analysis, OpenAI, AI Workflows, Generative AI Agents, Automation
Beginner · Course · 1 - 3 Months