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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • F

    Fractal Analytics

    Generative AI for Consultants

    Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Security, Management Consulting, Business Consulting, Consulting, AI Enablement, Technical Consulting, Quality Assurance, Market Intelligence, Market Research, Automation

    ★ 4.3 (34) · Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Assessing Health Program Delivery

    Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Policy Development, Health Systems, Care Management, Data Collection, Record Keeping, Surveys, Utilization Management, Survey Creation, Community Health, Maternal Health, Data Quality, Research Design, Child Health

    ★ 4.8 (17) · Mixed · Course · 1 - 3 Months

  • M

    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, Administrative Support and Clerical Tasks, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Account Management, Sales Development, Microsoft Copilot, File Management, Personalized Service, Customer Relationship Management, Communication

    Advanced · Course · 1 - 4 Weeks

  • C

    Codio

    C++: Algorithms

    Skills you'll gain: Algorithms, C++ (Programming Language), C and C++, Data Structures, Theoretical Computer Science, Computer Programming

    ★ 4.5 (11) · Intermediate · Course · 1 - 4 Weeks

  • W

    Wesleyan University

    Data Analysis and Interpretation Capstone

    Skills you'll gain: Data Storytelling, Data Presentation, Exploratory Data Analysis, Data Analysis, Data Visualization, Research Reports, Statistical Reporting, Analytical Skills, Report Writing, Data Synthesis, Data Science, Data Management, Statistical Analysis, Descriptive Analytics, Descriptive Statistics, Research, Research Design

    ★ 4.8 (48) · Mixed · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Rapid Prototyping and Tooling

    Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Electronic Systems, Robotics, Manufacturing Processes, Electrical Systems, Electronics Engineering, Electrical Wiring, Materials science, Manufacturing and Production, Mechanical Engineering, Production Process

    ★ 4.9 (55) · Beginner · Specialization · 3 - 6 Months

  • T

    Tel Aviv University

    Economic Growth and Distributive Justice Part II - Maximize Social Wellbeing

    Skills you'll gain: Economics, Economics, Policy, and Social Studies, Tax, Economic Development, Social Justice, Socioeconomics, Public Policies, Tax Planning, Policy Analysis, Income Tax

    ★ 4.6 (136) · Mixed · Course · 1 - 3 Months

  • U

    University of Michigan

    Assisting Public Sector Decision Makers With Policy Analysis

    Skills you'll gain: Statistical Analysis, Policty Analysis, Research, and Development, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Statistical Programming, Analytics, Analytical Skills, Statistical Software, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Science and Research, Time Series Analysis and Forecasting, Ggplot2

    ★ 4.7 (49) · Intermediate · Course · 1 - 3 Months

  • L

    L&T EduTech

    Infrastructure for Transportation Systems

    Skills you'll gain: Construction Engineering, Civil Engineering, Construction, Building Services Engineering, HVAC, Public Works, Architecture and Construction, Design Specifications, Construction Management, Structural Engineering, Engineering Software, Land Development, Engineering Design Process, Structural Analysis, Construction Estimating, Building Design, Sustainable Development, Materials science, Engineering Calculations, Energy and Utilities

    ★ 4.5 (24) · Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Canva pour les débutants

    Skills you'll gain: Canva (Software), Logo Design, Video Editing, Graphic and Visual Design Software, Graphic Design, Graphic and Visual Design, Content Creation, Style Guides, User Accounts, Digital Marketing

    ★ 4.5 (44) · Beginner · Guided Project · Less Than 2 Hours

  • A

    AI CERTs

    AI for Learning & Development 

    Skills you'll gain: Responsible AI, AI Personalization, Education Software and Technology, Generative AI Agents, Developing Training Materials, AI Enablement, Workforce Development, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Learning Management Systems, Generative AI, Instructional Design, AI literacy, HR Tech, Learning Styles, Content Creation, Learning Theory, Human Learning, Learning Strategies, Childhood Education and Development

    Beginner · Course · 1 - 3 Months

  • L

    L&T EduTech

    Industrial Fluid systems & Smart Factory Automation

    Skills you'll gain: Electrical Systems, Automation Engineering, Electrical Equipment, Hydraulics, Machine Controls, Control Systems, Mechanical Engineering, Real Time Data, Internet Of Things, Automation, Industrial Engineering, Robotics, Hardware Troubleshooting, Manufacturing Processes, Sustainable Technologies, Maintenance, Repair, and Facility Services, Production Process, Emerging Technologies, Manufacturing Operations

    ★ 4.5 (33) · Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Generative AI for Consultants: Fractal Analytics
  • Assessing Health Program Delivery: Johns Hopkins University
  • Foundations of Account Management: Microsoft
  • C++: Algorithms: Codio
  • Data Analysis and Interpretation Capstone: Wesleyan University
  • Rapid Prototyping and Tooling: Arizona State University
  • Economic Growth and Distributive Justice Part II - Maximize Social Wellbeing: Tel Aviv University
  • Assisting Public Sector Decision Makers With Policy Analysis: University of Michigan
  • Infrastructure for Transportation Systems: L&T EduTech
  • Canva pour les débutants: Coursera

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