Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Excel Formulas, Process Flow Diagrams, Microsoft Power Platform, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Process Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Power BI, Microsoft Visio, Stakeholder Engagement, Business Analysis, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, Azure DevOps Pipelines, Docker (Software), CI/CD, Containerization, Restful API, Application Programming Interface (API), Software Documentation, Cloud-Native Computing, Azure DevOps, .NET Framework, Software Architecture, Microservices, Continuous Deployment, Application Deployment, Data Validation, Application Performance Management, Maintainability, Verification And Validation, Web Development
Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Decision Making, Decisiveness, Strategic Decision-Making, Critical Thinking, Data-Driven Decision-Making, Critical Thinking and Problem Solving, Decision Intelligence, Risk Management, Risk Analysis, Business Risk Management, Decision Support Systems, Leadership, Risk Mitigation, Risk Management Framework, Leadership and Management, Risk Appetite, Team Leadership, Initiative and Leadership, Business Leadership, Risk Control
Mixed · Course · 1 - 3 Months

Skills you'll gain: Vibe coding, Data Migration, AI Product Strategy, Database Management, Database Design, Technical Writing, Generative AI, Technical Communication, AI literacy, AI Enablement, AI Integrations, Data Validation, Prompt Engineering, Software Documentation, Technical Documentation, Email Automation, AI Workflows, Code Review, Prioritization, Automated External Defibrillator
Intermediate · Course · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Data Visualization, Data Presentation, Regression Analysis, Data Storytelling, Advanced Analytics, Statistical Analysis, Data Analysis, Statistical Modeling, Applied Machine Learning, Statistical Methods, Analytical Skills, Data Science, Exploratory Data Analysis, Predictive Modeling, Machine Learning Methods, Artificial Intelligence, Python Programming, AI literacy, Machine Learning, Portfolio Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Creativity, Problem Solving, Aesthetics, Color Theory, Liberal Arts, Personal Development, Design Elements And Principles, Social Impact, World History
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Serverless Computing, Amazon CloudWatch, Data Pipelines, Data Engineering, Amazon Web Services, Extract, Transform, Load, Data Transformation, Data Processing, Amazon S3, Site Reliability Engineering, Cloud Computing, Amazon DynamoDB, Event Monitoring, Cloud Storage, Data Preprocessing, AWS Identity and Access Management (IAM), Cloud Security, Continuous Monitoring, Performance Metric, Security Management
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Power, Electrical Systems, Electrical Substation, Internet Of Things, System Monitoring, Operations Support Systems, Control Systems, Infrastructure Security, Cybersecurity, Communication Systems, Automation, Failure Analysis, Interoperability, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies
Intermediate · Course · 1 - 4 Weeks