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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Excel Formulas, Process Flow Diagrams, Microsoft Power Platform, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Process Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Power BI, Microsoft Visio, Stakeholder Engagement, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Launch Your DevOps Engineering Career

    Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Optimizing, Deploying, and Scaling ASP.NET Core Web APIs

    Skills you'll gain: ASP.NET, Azure DevOps Pipelines, Docker (Software), CI/CD, Containerization, Restful API, Application Programming Interface (API), Software Documentation, Cloud-Native Computing, Azure DevOps, .NET Framework, Software Architecture, Microservices, Continuous Deployment, Application Deployment, Data Validation, Application Performance Management, Maintainability, Verification And Validation, Web Development

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chris Croft Training

    Decision Making: A Complete Guide to Better Decisions

    Skills you'll gain: Decision Making, Decisiveness, Strategic Decision-Making, Critical Thinking, Data-Driven Decision-Making, Critical Thinking and Problem Solving, Decision Intelligence, Risk Management, Risk Analysis, Business Risk Management, Decision Support Systems, Leadership, Risk Mitigation, Risk Management Framework, Leadership and Management, Risk Appetite, Team Leadership, Initiative and Leadership, Business Leadership, Risk Control

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Generative AI for Developers - How To Use AI In Your Workday

    Skills you'll gain: Vibe coding, Data Migration, AI Product Strategy, Database Management, Database Design, Technical Writing, Generative AI, Technical Communication, AI literacy, AI Enablement, AI Integrations, Data Validation, Prompt Engineering, Software Documentation, Technical Documentation, Email Automation, AI Workflows, Code Review, Prioritization, Automated External Defibrillator

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    572 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google Advanced Data Analytics Capstone

    Skills you'll gain: Data Visualization, Data Presentation, Regression Analysis, Data Storytelling, Advanced Analytics, Statistical Analysis, Data Analysis, Statistical Modeling, Applied Machine Learning, Statistical Methods, Analytical Skills, Data Science, Exploratory Data Analysis, Predictive Modeling, Machine Learning Methods, Artificial Intelligence, Python Programming, AI literacy, Machine Learning, Portfolio Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Leading Through Communication, Coaching, and Trust

    Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The Museum of Modern Art

    In the Studio: Postwar Abstract Painting

    Skills you'll gain: Creativity, Problem Solving, Aesthetics, Color Theory, Liberal Arts, Personal Development, Design Elements And Principles, Social Impact, World History

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Teamwork Skills: Communicating Effectively in Groups

    Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    Edureka

    Serverless Data Pipelines

    Skills you'll gain: Serverless Computing, Amazon CloudWatch, Data Pipelines, Data Engineering, Amazon Web Services, Extract, Transform, Load, Data Transformation, Data Processing, Amazon S3, Site Reliability Engineering, Cloud Computing, Amazon DynamoDB, Event Monitoring, Cloud Storage, Data Preprocessing, AWS Identity and Access Management (IAM), Cloud Security, Continuous Monitoring, Performance Metric, Security Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Energy Management and Automation in Smart Grid

    Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Power, Electrical Systems, Electrical Substation, Internet Of Things, System Monitoring, Operations Support Systems, Control Systems, Infrastructure Security, Cybersecurity, Communication Systems, Automation, Failure Analysis, Interoperability, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies

    Intermediate · Course · 1 - 4 Weeks

1…444546…522

In summary, here are 10 of our most popular technical support courses

  • Microsoft Business Analyst: Microsoft
  • Launch Your DevOps Engineering Career: Microsoft
  • Optimizing, Deploying, and Scaling ASP.NET Core Web APIs: Packt
  • Decision Making: A Complete Guide to Better Decisions: Chris Croft Training
  • Generative AI for Developers - How To Use AI In Your Workday: Packt
  • CVS Health Call Center Customer Service: CVS Health
  • Google Advanced Data Analytics Capstone: Google
  • Leading Through Communication, Coaching, and Trust: Microsoft
  • In the Studio: Postwar Abstract Painting: The Museum of Modern Art
  • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder

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