• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • P

    Packt

    Learn Java from Scratch - A Beginner's Guide

    Skills you'll gain: Apache Maven, Java, Object Oriented Design, Build Tools, Memory Management, Hibernate (Java), Unit Testing, File I/O, Data Persistence, Docker (Software), Software Testing, Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Sort and Filter Data in SQL using MySQL Workbench

    Skills you'll gain: MySQL, MySQL Workbench, SQL, Database Software, Data Manipulation, Query Languages, Data Access

    Intermediate · Guided Project · Less Than 2 Hours

  • D

    Duke University

    Telehealth Clinical Essentials

    Skills you'll gain: Telehealth, Clinical Assessment, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, Basic Patient Care, End User Training and Support, Patient Education and Support, Patient Communication, Patient Safety, Problem Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    MedCerts

    Nursing Assistant Essentials

    Skills you'll gain: Patient-centered Care, Informed Consent, Patient Assistance, Basic Patient Care, Patient Communication, Nursing Basics, Healthcare Ethics, Direct Patient Care, Caregiving, Home Health Care and Assisted Living, Toileting, Dignity in Care, Oral Hygiene, Nursing Care, Home Health Care, Nursing Homes, Personal Care, Medical Support, Hospital Experience, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrum Alliance

    Metrics that Matter: Improving Product Outcomes

    Skills you'll gain: Business Metrics, Performance Metric, Performance Measurement, Agile Methodology, Data-Driven Decision-Making, Agile Product Development, Data Storytelling, Key Performance Indicators (KPIs), Technical Communication, Agile Project Management, Data Visualization, Continuous Improvement Process, Product Improvement, Team Performance Management, Product Management, Teamwork, Team Management, Product Development, Cross-Functional Team Leadership, Product Planning

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    AZ-800 Exam Prep

    Skills you'll gain: Group Policy, Dynamic Host Configuration Protocol (DHCP), Azure Active Directory, Active Directory, Windows Servers, Hyper-V, Remote Access Systems, iSCSI Configuration, Virtual Private Networks (VPN), Containerization, Kubernetes, Microsoft Servers, Microsoft Windows, Docker (Software), Hybrid Cloud Computing, Virtualization, Virtual Machines, Server Administration, Network Administration, Virtual Networking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Specialization · 1 - 3 Months

  • M

    Minnesota State University, Mankato

    Organizational Design

    Skills you'll gain: Employee Engagement, Organizational Change, Organizational Structure, Workflow Management, Business Workflow Analysis, Process Design, Organizational Development, Operational Excellence, Culture Transformation, Drive Engagement, Organizational Effectiveness, Communication Strategies, Business Process Improvement, Business Management, Workforce Management, Performance Improvement, Business Operations, Productivity, Decision Making, Strategic Thinking

    3.5
    Rating, 3.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    3.9
    Rating, 3.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • S

    Scrimba

    API Basics 1: Build a Bot (Fetch, JSON & Async JavaScript)

    Skills you'll gain: JSON, Application Programming Interface (API), Restful API, Javascript, Web Applications, Hypertext Markup Language (HTML), Servers, Cascading Style Sheets (CSS)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Intro to Artificial Intelligence on Microsoft Azure

    Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Applied Machine Learning, Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Social Media Marketing

    Skills you'll gain: Social Media, Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Content, Social Media Campaigns, Content Performance Analysis, Social Media Analytics, Brand Management, Campaign Management, Instagram, Content Creation, Performance Analysis, Branding, Campaign Planning, Performance Measurement, Target Audience, Content Scheduling, Brand Strategy, Digital Marketing Tools

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    نماذج تقييم الأداء | Performance Management Models

    Skills you'll gain: Goal Setting, Employee Performance Management, Performance Appraisal, Performance Management, Smart Goals, Performance Review, Performance Improvement, Performance Measurement, Management Training And Development, People Development, Performance Metric, Process Management, Administration, Operational Efficiency, Continuous Improvement Process, Corrective and Preventive Action (CAPA)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 4 Weeks

1…450451452…719

In summary, here are 10 of our most popular customer experience improvement courses

  • Learn Java from Scratch - A Beginner's Guide: Packt
  • Sort and Filter Data in SQL using MySQL Workbench: Coursera
  • Telehealth Clinical Essentials: Duke University
  • Nursing Assistant Essentials: MedCerts
  • Metrics that Matter: Improving Product Outcomes: Scrum Alliance
  • AZ-800 Exam Prep: SkillUp
  • Organizational Design: Minnesota State University, Mankato
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • API Basics 1: Build a Bot (Fetch, JSON & Async JavaScript): Scrimba
  • Intro to Artificial Intelligence on Microsoft Azure: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok