Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Fudan University
Skills you'll gain: Unity Engine, Cross Platform Development, Performance Tuning, Android Development, Game Design, Mobile Development, Video Game Development, Computer Graphics, 3D Assets, Computer Graphic Techniques, C# (Programming Language), Image Quality, Virtual Environment, Artificial Intelligence, Animations, Scripting
★ 4.7 (36) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Virtual Networking, Border Gateway Protocol, Network Security, Network Performance Management, Enterprise Architecture, Virtualization, Network Architecture, Network Routing, Wireless Networks, Network Planning And Design, Infrastructure Security, Ansible, Network Infrastructure, General Networking, IT Automation
★ 4.5 (11) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Newsletters, Automation, Personalized Campaigns, Digital Marketing Tools, Editing
★ 4.5 (44) · Beginner · Guided Project · Less Than 2 Hours

New York Institute of Finance
Skills you'll gain: Supplier Management, Supply Chain Management, Supplier Relationship Management, Accounts Payable, Procurement, Customer Analysis, Cash Management, Prospecting and Qualification, Stakeholder Analysis, Commercial Lending, Working Capital, Stakeholder Management, Credit Risk, Financial Analysis, Cash Flows, Technology Solutions, Target Market
★ 4.7 (74) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Typography, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, AI powered creativity, Collaborative Software, AI Workflows, Animations, Style Guides, Interactive Design, Layout Design, AI Integrations, Prototyping
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services
★ 4.9 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PHP (Scripting Language), Object Oriented Programming (OOP), Object Oriented Design, Code Reusability, Web Development, Maintainability, Software Engineering
★ 4.6 (38) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe Illustrator, Document Management, File Management, Adobe Creative Cloud, Graphical Tools, Graphic and Visual Design, Graphic Design, Graphics Software, Graphic and Visual Design Software, Visual Design, Creative Design, Cloud Storage, Workflow Management, Computer Graphic Techniques, Design Strategies, Creative Thinking, Creative Problem-Solving, Scalability
★ 4.3 (6) · Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Cybersecurity, Data Management, Infrastructure Security, Interoperability, Digital Transformation, Data Security, Data Governance, Public Administration, Governance, Case Studies, Public Key Infrastructure, digital literacy, Identity and Access Management, Service Design, Policy Analysis, Innovation, Strategic Planning
★ 4.7 (96) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
★ 4.9 (50) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Active Listening, Non-Verbal Communication, Team Collaboration, Cultural Sensitivity, Interpersonal Communications, Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Intercultural Competence, Rapport Building, Empathy, Cultural Diversity, Collaboration, Communication Strategies, Virtual Teams, Communication, Digital Communications, AI literacy, Adaptability
★ 4.7 (13) · Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Nursing Homes, Hand Hygiene, Public Health and Disease Prevention, Personal protective equipment, Public Health, Community Health, Home Health Care and Assisted Living, Sanitation, Geriatrics, Mental Health, Infectious Diseases, Community Mental Health Services, Health And Safety Standards, Care Coordination, Patient Education and Support, Policy Development, Interpersonal Communications
★ 4.8 (154) · Beginner · Course · 1 - 3 Months