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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Pengantar Gemini Enterprise

    Skills you'll gain: Google Gemini, Authorization (Computing), Authentications, Generative AI Agents, Data Security, Application Deployment, Agentic Workflows, Enterprise Architecture, Data Access, Agentic systems, LLM Application, Google Cloud Platform, Cloud Security, Enterprise Security, AI Integrations, Data Integration

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Change Management for Google Workspace Português Brasileiro

    Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Communication Planning, Google Workspace, Business Transformation, Stakeholder Management, Stakeholder Communications, Organizational Development, Customer Success Management, Organizational Effectiveness, Training Programs, End User Training and Support, Training and Development, Customer Engagement, Employee Training, Stakeholder Analysis, Developing Training Materials, Strategic Communication, Journey Mapping

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    データ アナリストのための BigQuery

    Skills you'll gain: Looker (Software), Big Data, Interactive Data Visualization, Data Visualization Software, Extract, Transform, Load, Data Manipulation, Data Transformation, Data Integration, Data Pipelines, Analytics, Data Warehousing, SQL, Data Analysis, Google Sheets, Data Cleansing, Data Wrangling, Data Import/Export, Query Languages, Google Cloud Platform

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Introdução ao Gemini Enterprise

    Skills you'll gain: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Security Controls, Generative AI Agents, Authorization (Computing), Agentic Workflows, AI Enablement, Data Security, Enterprise Security, Agentic systems, Data Access, LLM Application, Data Integration, AI Security, Cloud Security, Cloud-Based Integration

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Einführung in die Google Cloud-Infrastruktur: Hauptdienste

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Solution Architecture, Data Storage Technologies, Cloud Services, Cloud Storage, Key Management, Cloud Management, Data Storage, Cloud Computing Architecture, Role-Based Access Control (RBAC), Authorization (Computing), Cloud Applications, Security Controls, Security Management, System Monitoring, NoSQL

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini Enterprise で知識の共有を加速させる

    Skills you'll gain: Google Gemini, Gemini, Google Workspace, Application Deployment, OAuth, Collaborative Software, Enterprise Application Management, AI Integrations, LLM Application, Configuration Management, Identity and Access Management, Data Integration, Authentications, Data Store

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Network Security - 日本語版

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Continuous Monitoring, Network Security, Network Monitoring, Proxy Servers, Intrusion Detection and Prevention, Threat Detection, Firewall, Google Cloud Platform, Infrastructure Security, Cloud Security, Network Troubleshooting, Identity and Access Management, Cyber Security Policies

    Intermediate · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    Fundamentos TIC para negocios: Aplicaciones empresariales

    Skills you'll gain: Business Systems, Business Software, Business Technologies, Database Management, Database Management Systems, Database Systems, Enterprise Resource Planning, Databases, Productivity Software, Business Solutions, Information Technology, Microsoft Office, Information Systems, Web Applications, Operating Systems, Web Development, Management Information Systems, Web Servers, Enterprise Application Management, Collaborative Software

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Integrar aplicativos com o Gemini 1.0 Pro no Google Cloud

    Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, AI Integrations, LLM Application, Application Development, Cloud-Based Integration, Cloud Development, Multimodal Prompts, Prompt Engineering, Application Programming Interface (API)

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Infraestrutura de IA: Cloud GPUs

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Hardware Architecture, AI Workflows, Cloud Computing, Model Optimization, Microarchitecture, Computer Architecture, Model Training, Performance Tuning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Automate Feedback Intake

    Skills you'll gain: Performance Metric, Workflow Management, Issue Tracking, Performance Analysis, User Feedback, Automation, Performance Measurement, Project Management Software, Accountability Frameworks, Performance Improvement, Operational Efficiency, Service Improvement, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Networking in Google Cloud: Routing and Addressing - Português Brasileiro

    Skills you'll gain: Virtual Networking, Google Cloud Platform, Network Routing, Network Performance Management, Network Monitoring, Network Troubleshooting, TCP/IP, Network Architecture, General Networking, Computer Networking, Network Planning And Design, Virtual Private Networks (VPN), Private Cloud, Service Level, Cloud Security

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Pengantar Gemini Enterprise: Google Cloud
  • Change Management for Google Workspace Português Brasileiro: Google Cloud
  • データ アナリストのための BigQuery: Google Cloud
  • Introdução ao Gemini Enterprise: Google Cloud
  • Einführung in die Google Cloud-Infrastruktur: Hauptdienste: Google Cloud
  • Gemini Enterprise で知識の共有を加速させる: Google Cloud
  • Networking in Google Cloud: Network Security - 日本語版: Google Cloud
  • Fundamentos TIC para negocios: Aplicaciones empresariales: Universitat Politècnica de València
  • Integrar aplicativos com o Gemini 1.0 Pro no Google Cloud: Google Cloud
  • Infraestrutura de IA: Cloud GPUs: Google Cloud

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