• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    A quick tour on Big Data and Business Intelligence

    Skills you'll gain: NoSQL, Apache Hadoop, Apache Hive, Big Data, Database Systems, Artificial Intelligence, Data Architecture, Data Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Database Theory, Distributed Computing, Data Processing, Transaction Processing, Business Intelligence, Data Management

    4
    Rating, 4 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep AZ-500:Microsoft Azure Security Engineer Associate

    Skills you'll gain: Azure Active Directory, Authentications, Microsoft Azure, Authorization (Computing), Network Security, Virtual Private Networks (VPN), Identity and Access Management, Firewall, Active Directory, Cloud Management, Cloud Security, Network Engineering, User Provisioning, Network Administration, Infrastructure Security, Security Management, Role-Based Access Control (RBAC), Security Controls, Virtual Networking, Kubernetes

    4.3
    Rating, 4.3 out of 5 stars
    ·
    26 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Como engajar equipes e criar cultura em ambientes virtuais

    Skills you'll gain: Virtual Teams, Team Building, Drive Engagement, Teamwork, Team Management, Conflict Management, Team Collaboration, Team Leadership, Collaboration, Virtual Environment, Team Motivation, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Lifelong Learning, Communication Strategies, Culture

    4.9
    Rating, 4.9 out of 5 stars
    ·
    105 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Take your resume to the next level with Canva

    Skills you'll gain: Canva (Software), Creative Design, Graphic Design, Graphic and Visual Design Software, Graphical Tools, Graphic and Visual Design, Design, Visual Design, Layout Design, Entrepreneurship, Critical Thinking

    4.2
    Rating, 4.2 out of 5 stars
    ·
    21 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    ISC2

    ISC2 Essentials of Cloud Certificate

    Skills you'll gain: Cloud Computing Architecture, Cloud Management, Cloud Security, Cloud Computing, Zero Trust Network Access, Business Continuity Planning, Business Continuity, Cloud Standards, Continuous Monitoring, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Services, Data Migration, Resource Allocation, Security Management, Cloud Platforms, Data Management, Disaster Recovery, Infrastructure As A Service (IaaS), Cloud Deployment

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Building Applications with DeepSeek

    Skills you'll gain: DeepSeek API, Deepseek, User Interface (UI), LLM Application, AI Workflows, AI Integrations, Human Computer Interaction, Agentic Workflows, Retrieval-Augmented Generation, AI Product Strategy, Embeddings, Application Deployment, Case Studies

    4
    Rating, 4 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Neurologic Exam

    Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Teamwork, Patient Communication, Collaboration, Patient Education And Counseling, Clinical Assessment, Health Technology, Vital Signs, Patient Preparation, Health Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    34 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    Habilidades de Excel Aplicadas a Negocios: Nivel Avanzado

    Skills you'll gain: Dashboard, Spreadsheet Software, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Business Intelligence, Financial Data, Depreciation, Finance, Financial Analysis, Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Communications and High-Speed Signals with Raspberry Pi

    Skills you'll gain: Electronics, Communication Systems, Digital Communications, Telecommunications, Digital Signal Processing, Electronic Components, Hardware Troubleshooting, Computer Hardware, Network Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Radio y Televisión Española

    Competencias y habilidades esenciales en el entorno digital

    Skills you'll gain: Social Media Content, Social Media, Social Media Strategy, Live Streaming, Photo/Video Production and Technology, Image Analysis, Social Media Management, Video Production, Content Strategy, Media and Communications, Web Presence, Content Creation, Journalism, digital literacy, Research, Digital Communications, Investigation, Digital Forensics, Trend Analysis, Verification And Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    80 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Academic Research Types and Methods

    Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Managing Supply Chain Disruption During COVID-19

    Skills you'll gain: Supply Chain Management, Supply Chain, Supplier Risk Management, Supply Chain Planning, Supply Management, Supplier Management, Risk Management, Risk Management Framework, Risk Mitigation, Logistics, Crisis Management, Supplier Relationship Management, Manufacturing Operations, Demand Planning, Case Studies, Personal protective equipment, Operational Efficiency, Business Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    140 reviews

    Beginner · Course · 1 - 4 Weeks

1…459460461…834

In summary, here are 10 of our most popular service design courses

  • A quick tour on Big Data and Business Intelligence: Università di Napoli Federico II
  • Exam Prep AZ-500:Microsoft Azure Security Engineer Associate: Whizlabs
  • Como engajar equipes e criar cultura em ambientes virtuais: Fundação Instituto de Administração
  • Take your resume to the next level with Canva: Coursera
  • ISC2 Essentials of Cloud Certificate: ISC2
  • Building Applications with DeepSeek: Board Infinity
  • Telehealth: Essentials, Teamwork, and Neurologic Exam: Duke University
  • Habilidades de Excel Aplicadas a Negocios: Nivel Avanzado: Macquarie University
  • Communications and High-Speed Signals with Raspberry Pi: Johns Hopkins University
  • Competencias y habilidades esenciales en el entorno digital: Radio y Televisión Española

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok