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  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    Multi-Table data analysis with Tableau: Customer Analysis

    Skills you'll gain: Dashboard, Dashboard Creation, Interactive Data Visualization, Tableau Software, Data Presentation, Data Import/Export, Data Visualization, Data Literacy, Data Visualization Software, Business Intelligence, Data Analysis, Data Integration, Data Modeling

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals-Português Brasileiro

    Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Support and Services, Service Level, Cloud Services, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • C

    Chris Croft Training

    Master Pricing: Balance Profit and Customer Retention

    Skills you'll gain: Brand Loyalty, Price Negotiation, Revenue Management, Customer Retention, Operating Cost, Consumer Behaviour, Product Strategy, Upselling, Sales Strategy, Gross Profit, Marketing Psychology, Profit and Loss (P&L) Management, Growth Strategies, Product Lining, Cost Accounting, Negotiation, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Monetization Models To Boost Lifetime Customer Value (LTV)

    Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Database Management Essentials

    Skills you'll gain: Database Design, Database Development, Relational Databases, Data Modeling, Database Software, Database Management Systems, Database Management, Oracle Databases, SQL, Query Languages, Data Integrity, Diagram Design, PostgreSQL

    4.6 stars, 3.4K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (3.4K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Product Management

    Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Collaborative Software, Product Management, AI Product Strategy, Wireframing, Agile Product Development, A/B Testing, Project Estimation, Microsoft Teams, Agile Software Development, Agile Project Management, Product Strategy, Product Planning, Jira (Software), Estimation, Project Management Software, Productivity Software

    4.1 stars, 13 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.1 (13) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Google Cloud Platform, Product Support, Technical Support and Services, Cloud Management, Technical Support, Technical Communication, Cloud Services, Service Level, Service Management, Issue Tracking, File Management, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment

    4.2 stars, 27 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.2 (27) · Intermediate · Guided Project · Less Than 2 Hours

  • E

    Edureka

    User Management and Process Management in Linux

    Skills you'll gain: Linux Administration, Operating System Administration, Linux, Unix, Systems Administration, Linux Servers, System Monitoring, Linux Commands, User Accounts, OS Process Management, Operating Systems, Unix Commands, Unix Shell, Performance Tuning, System Configuration, User Provisioning, Authorization (Computing), Identity and Access Management, Hardening, Process Management

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    SkillUp

    Product Management Certification

    Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Product Strategy, Project Management Life Cycle, Product Design, Drive Engagement, Product Marketing, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Communication Planning, Project Planning, Registration, Leadership

    4.6 stars, 629 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (629) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Family Business Management

    Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
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In summary, here are 10 of our most popular customer relationship management courses

  • Multi-Table data analysis with Tableau: Customer Analysis: Coursera
  • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
  • Master Pricing: Balance Profit and Customer Retention: Chris Croft Training
  • Monetization Models To Boost Lifetime Customer Value (LTV): Alex Genadinik
  • Database Management Essentials: University of Colorado System
  • Product Management: Packt
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • User Management and Process Management in Linux: Edureka

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