
Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Server Side, Development Environment, AI literacy, Multimodal Prompts, Back-End Web Development, Data Ethics, Python Programming, ChatGPT, Web Development, Generative AI, HTML and CSS, Artificial Intelligence, Javascript, Problem Solving, Programming Principles, Cascading Style Sheets (CSS), Software Development
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Relationship Management, Data Quality, Data Maintenance, Customer Data Management, Data-Driven Marketing, Marketing Automation, Data Integrity, Workflow Management, Data Validation, Auditing, Records Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, General Sales Practices, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Sales Process, Overcoming Objections, Sales Management, Sales Strategy, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Growth Strategies, Relationship Building
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Storytelling, Customer Engagement, Customer Success Management, Verbal Communication Skills, Professional Development, Professionalism, Data Presentation, Interviewing Skills, Customer Relationship Management, Customer Relationship Building, Customer experience strategy (CX), LinkedIn, Communication, Professional Networking, Portfolio Management, Interactive Data Visualization, Communication Planning
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Job Analysis, Job Evaluation, Analysis, Performance Analysis, Workforce Planning, Organizational Structure, Human Resources Management and Planning, Business Research, Delegation Skills, Report Writing, Writing, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Social Network Analysis, Network Analysis, Social Sciences, Sociology, Socioeconomics, Game Theory, Behavioral Economics, Mathematical Modeling, Statistical Modeling, Bayesian Statistics, Probability
Advanced · Course · 1 - 3 Months

ESSCA School of Management
Skills you'll gain: Journey Mapping, Design Thinking, Innovation, User Experience, Persona (User Experience), Ideation, Experience Design, User Research, User Centered Design, Customer experience improvement, UI/UX Strategy, Customer Insights, Customer Analysis, Needs Assessment, Generative AI
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Sanitation, Public Health, Health Systems, Human Services, Epidemiology, Social and Human Services, Public Health and Disease Prevention, Emergency Response, Health Equity, Health Disparities, Infection Control, Water Resources, Community Health, Infectious Diseases, Immigration Law, Nutrition and Diet, Mitigation, Preventative Care, Care Coordination, Nutritional Assessment
Beginner · Course · 1 - 3 Months
Yonsei University
Skills you'll gain: Capital Budgeting, Financial Statements, Financial Statement Analysis, Business Valuation, Financial Analysis, Cash Flow Forecasting, Strategic Decision-Making, Financial Modeling, Income Statement, Return On Investment, Entrepreneurial Finance, Financial Forecasting, Financial Reporting, Cash Flows, Balance Sheet, Financial Data, Excel Formulas, Microsoft Excel, Decision Intelligence, Financial Acumen
Beginner · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: B2B Sales, Sales, Negotiation, Consumer Behaviour, Contract Negotiation, Sales Strategy, Rapport Building, Closing (Sales), Customer Relationship Building, Communication Strategies, Relationship Building, Communication, Sales Prospecting, Influencing, Overcoming Objections, Business Communication, Business Relationship Management, Customer Relationship Management, Collaboration, Psychology
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Human Centered Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Data Ethics, Data Collection, Quantitative Research, Prototyping, Influencing, Qualitative Research, Organizational Leadership, Storytelling, Data Analysis, Analytics, Diversity Awareness, Diversity and Inclusion, Gap Analysis, Leadership
Beginner · Specialization · 3 - 6 Months