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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Starweaver

    Healthcare Data Security & Risk Management

    Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Incident Response, Security Controls, Computer Security Incident Management, Health Information Management, Data Security, Cyber Risk, Personally Identifiable Information, Regulatory Compliance, Risk Management, Threat Management, Data Management, Threat Modeling, Cybersecurity, ISO/IEC 27001, Compliance Management, Continuous Monitoring

    Advanced · Course · 1 - 3 Months

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    Stanford University

    Probabilistic Graphical Models 1: Representation

    Skills you'll gain: Bayesian Network, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    1.4K reviews

    Advanced · Course · 1 - 3 Months

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    Macquarie University

    Blockchains and Cryptocurrencies Fundamentals

    Skills you'll gain: Application Deployment, Encryption, Web Applications, Business Process, Digital Assets, Transaction Processing, Automation, Data Integrity, Algorithms

    Beginner · Course · 1 - 3 Months

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    IBM

    Operating Systems: Overview, Administration, and Security

    Skills you'll gain: Operating System Administration, Cloud Computing, Linux Commands, Linux Administration, Linux Servers, Cloud Security, Operating Systems, Windows PowerShell, Windows Servers, File Systems, System Software, Mac OS, Command-Line Interface, Active Directory, Computer Systems, Virtual Machines, Firewall, Virtualization, Containerization, User Accounts

    4.6
    Rating, 4.6 out of 5 stars
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    5.7K reviews

    Beginner · Course · 1 - 3 Months

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    SkillsBooster Academy

    Figma AI: Productivity Tools for Designers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Figma (Design Software), AI Workflows, Generative AI, Graphic and Visual Design, Design, Generative AI Agents, Visual Design, Artificial Intelligence, Digital Design, Design Thinking, Process Design, Collaborative Software, Human Centered Design, Design Elements And Principles, Layout Design, Interactive Design, Marketing Design

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Agentic AI Content for Practitioners (Teams: Healthcare)

    Skills you'll gain: Clinical Documentation, Responsible AI, Agentic Workflows, Healthcare Project Management, Data Governance, AI Security, Clinical Research, Regulatory Compliance, Data Validation, Health Informatics, Artificial Intelligence, Agentic systems, Data Ethics, Clinical Data Management, Automation, Decision Support Systems

    Intermediate · Course · 1 - 4 Weeks

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    Princeton University

    Bitcoin and Cryptocurrency Technologies

    Skills you'll gain: Blockchain, Cryptography, Encryption, Payment Systems, FinTech, Key Management, Application Security, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Financial Regulation, Market Dynamics

    4.6
    Rating, 4.6 out of 5 stars
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    3.1K reviews

    Mixed · Course · 1 - 3 Months

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    Coursera

    Uncover Data's True Story: Statistics Unveiled

    Skills you'll gain: Descriptive Statistics, Data Analysis, Data Visualization, Descriptive Analytics, Exploratory Data Analysis, Data Presentation, Data Transformation, Statistics, Data Visualization Software, Data Storytelling, Statistical Methods, Technical Communication, Statistical Analysis, Microsoft Excel

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Oracle E-Business Suite R12.x HRMS : A Functionality Guide

    Skills you'll gain: Human Resources Information System (HRIS), Systems Administration, System Configuration, Organizational Structure, Payroll Administration, Oracle Databases, Workforce Management, Benefits Administration, Payroll, Payroll Processing, Employee Training, Expense Management, User Accounts, Data Validation, Data Entry, Scheduling

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Optimizing the Clinic: Basics of Medical Office Management

    Skills you'll gain: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Marketing Material Design in Canva

    Skills you'll gain: Marketing Materials, Marketing Collateral, Marketing Design, Canva (Software), Cross-Channel Marketing, Promotional Materials, Integrated Marketing Communications, Brochures, Graphic Design, Advertising Campaigns, Layout Design, Digital Design, Style Guides, Typography, Branding, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Next-Gen Workplace Automation with GenAI

    Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

    4.4
    Rating, 4.4 out of 5 stars
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    384 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Healthcare Data Security & Risk Management: Starweaver
  • Probabilistic Graphical Models 1: Representation: Stanford University
  • Blockchains and Cryptocurrencies Fundamentals: Macquarie University
  • Operating Systems: Overview, Administration, and Security: IBM
  • Figma AI: Productivity Tools for Designers: SkillsBooster Academy
  • Agentic AI Content for Practitioners (Teams: Healthcare): Coursera
  • Bitcoin and Cryptocurrency Technologies: Princeton University
  • Uncover Data's True Story: Statistics Unveiled: Coursera
  • Oracle E-Business Suite R12.x HRMS : A Functionality Guide: Packt
  • Optimizing the Clinic: Basics of Medical Office Management: Coursera

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