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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


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    SkillsBooster Academy

    AI Agents for Business Automation

    Skills you'll gain: Email Automation, Business Process Automation, Generative AI Agents, Business Workflow Analysis, Automation, Workflow Management, Agentic systems, Expense Reports, ChatGPT, Client Support, LLM Application, Project Coordination, Coordinating, Artificial Intelligence, Enterprise Architecture, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Expense Management, Prompt Engineering, Business

    Beginner · Course · 1 - 3 Months

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    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
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    4.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google

    AI for Data Analysis

    Skills you'll gain: Data Presentation, Interactive Data Visualization, Analytics, Business Analytics, Data Wrangling, AI Personalization, Artificial Intelligence, Model Evaluation, Performance Analysis, AI literacy, Generative AI, Simulation and Simulation Software, Productivity Software, Google Workspace

    4.7
    Rating, 4.7 out of 5 stars
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    752 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Tax Analyst with AI Skills

    Skills you'll gain: Prompt Engineering, Operational Analysis, Operational Excellence, Tax Management, Responsible AI, Business Process Automation, Workflow Management, Excel Formulas, Audit Working Papers, Stakeholder Communications, Technical Communication, Microsoft Excel, Tax Preparation, Financial Data, Tax Laws, Corporate Tax, ChatGPT, Research, Generative AI, Ethical Standards And Conduct

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    IBM

    IBM UI/UX Designer

    Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping

    4.8
    Rating, 4.8 out of 5 stars
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    2.9K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Microsoft

    Microsoft 365 and Agent Administration

    Skills you'll gain: Data Loss Prevention, Microsoft 365, Authentications, Azure Active Directory, Data Governance, Compliance Management, Compliance Auditing, Zero Trust Network Access, Governance Risk Management and Compliance, Compliance Reporting, Identity and Access Management, Microsoft Teams, Technical Communication, Payment Card Industry (PCI) Data Security Standards, Cyber Security Assessment, Multi-Factor Authentication, Microsoft Office, Microsoft Azure, User Provisioning, Portfolio Management

    Intermediate · Professional Certificate · 3 - 6 Months

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    Board Infinity

    Real-Time Dashboards in Python: Streamlit & Live Data

    Skills you'll gain: Real Time Data, Plotly, Dashboard, Dashboard Creation, Live Streaming, Technical Analysis, Data Visualization, Heat Maps, Scalability, Restful API, Pandas (Python Package), Python Programming, UI Components, NumPy, Data Analysis, Application Deployment, Data Persistence, Data Modeling, Event Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    Technical University of Denmark (DTU)

    Wind Energy

    Skills you'll gain: Sustainable Engineering, Mechanical Engineering, Engineering Calculations, Engineering, High Voltage, Engineering Analysis, Systems Engineering, Energy and Utilities, Materials science, Time Series Analysis and Forecasting, Electrical Systems, Electric Power Systems, Electrical Power, Structural Analysis, Financial Analysis, Environmental Monitoring, Failure Analysis, Cost Estimation, Mechanics, Engineering Design Process

    4.7
    Rating, 4.7 out of 5 stars
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    7.3K reviews

    Mixed · Course · 3 - 6 Months

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    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    University of Michigan

    Model Thinking

    Skills you'll gain: Mathematical Modeling, Mathematics and Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Diversity Awareness, Social Sciences, Predictive Modeling, Data-Driven Decision-Making, Social Studies, Strategic Thinking, Decision Making, Critical Thinking, Network Analysis, Economics, Economic Development, Probability, Probability & Statistics, Market Dynamics, Coordination

    4.8
    Rating, 4.8 out of 5 stars
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    2.3K reviews

    Intermediate · Course · 1 - 3 Months

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    AI CERTs

    Microsoft 365 Copilot for HR and People Operations

    Skills you'll gain: HR Tech, Human Resources Software, Microsoft Copilot, Prompt Engineering, Human Resources, Human Resources Information System (HRIS), Human Resources Management and Planning, Human Resource Strategy, AI Enablement, Data Ethics, Workforce Planning, People Analytics, Microsoft 365, Human Resource Policies, AI Workflows, Compliance Training, Talent Management, Employee Engagement, Power BI, Performance Management

    Intermediate · Course · 1 - 3 Months

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    Packt

    Blender 3D – Model a Medieval Researcher's Desk

    Skills you'll gain: 3D Assets, 3D Modeling, Cinematography, Animations, Computer Graphics, Computer Graphic Techniques, Post-Production, Visualization (Computer Graphics), Animation and Game Design, Visual Storytelling, Virtual Environment, Graphical Tools, Simulation and Simulation Software, Geometry, Simulations, Field-Programmable Gate Array (FPGA)

    Intermediate · Course · 1 - 3 Months

1…464748…522

In summary, here are 10 of our most popular technical support courses

  • AI Agents for Business Automation: SkillsBooster Academy
  • Communication Strategies for a Virtual Age: University of Toronto
  • AI for Data Analysis: Google
  • Tax Analyst with AI Skills: Coursera
  • IBM UI/UX Designer: IBM
  • Microsoft 365 and Agent Administration: Microsoft
  • Real-Time Dashboards in Python: Streamlit & Live Data: Board Infinity
  • Wind Energy: Technical University of Denmark (DTU)
  • IT Service Management Excellence – ITIL 4 Foundation Program: Packt
  • Model Thinking: University of Michigan

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