• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free
    Free
    T

    The Hong Kong University of Science and Technology

    My Favorite Lectures @ HKUST

    Skills you'll gain: OSI Models, Computer Networking, Student-Centred Learning, Teaching, Interactive Learning, Student Engagement, Network Protocols, Post-Production, Video Editing, Pedagogy, Culture, Multimedia, Lecturing, Cultural Sensitivity, Instructional Strategies, Creative Design, Cultural Diversity, Music, Biology

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    JWT Authentication Bootcamp with Java & Spring Boot

    Skills you'll gain: Role-Based Access Control (RBAC), Postman API Platform, Authentications, Spring Framework, API Testing, Authorization (Computing), Restful API, Identity and Access Management, Secure Coding, Java Programming, Spring Boot, User Accounts, Application Programming Interface (API), API Design, Web Applications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Hardware, Networking, and Databases

    Skills you'll gain: Computer Hardware, SQL, Hardware Architecture, General Networking, Database Design, Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Databases, Database Management Systems, Computer Networking, Network Support, Relational Databases, Database Management, Network Protocols, Query Languages, Information Technology, Network Routers, Wireless Networks

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Build an AI Travel Agent App with OpenAI

    Skills you'll gain: Back-End Web Development, Front-End Web Development, OpenAI API, Server Side, Full-Stack Web Development, Application Development, HTML and CSS, Generative AI, User Interface (UI) Design, Application Programming Interface (API), User Interface and User Experience (UI/UX) Design, Figma (Design Software), Cascading Style Sheets (CSS), AI Personalization, AI Integrations, Real Time Data

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Create a presentation with Microsoft SWAY

    Skills you'll gain: Web Content, Microsoft Office, Collaborative Software, Design, Microsoft 365

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Procurement Organizations

    Skills you'll gain: Procurement, Key Performance Indicators (KPIs), Organizational Structure, Supplier Relationship Management, Supplier Management, Talent Management, Organizational Effectiveness, Performance Measurement, Talent Acquisition, Procedure Development, Human Resource Policies, Cross-Functional Collaboration, Recruitment Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universitat Autònoma de Barcelona

    Las organizaciones en el siglo XXI y su relevancia social

    Skills you'll gain: Business Ethics, Conflict Management, Organizational Effectiveness, Ethical Standards And Conduct, Political Sciences, Industrial and Organizational Psychology, Organizational Structure, Social Sciences, Organizational Development, Relationship Management, Sociology, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Learn to Code with Ruby

    Skills you'll gain: Ruby (Programming Language), File I/O, Object Oriented Programming (OOP), Ruby on Rails, Debugging, Test Tools, Application Design, Code Reusability, Programming Principles, Test Case, Software Documentation, Development Environment, Integrated Development Environments, Computer Programming, Data Structures, Apple Xcode, Web Development, Software Installation, Technical Documentation, Computational Logic

    4.4
    Rating, 4.4 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    LLMs as Operating Systems: Agent Memory

    Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Memory Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northeastern University

    Introduction to Enterprise Growth and Innovation

    Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Technology Strategies, Digital Transformation, New Product Development, New Business Development, Customer Analysis, Emerging Technologies, Health Technology, Company, Product, and Service Knowledge, Business Modeling, Critical Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Scrimba

    Advanced JavaScript 3: Objects, Collections, Functions

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Javascript, Software Design Patterns, Data Management, Data Structures, Web Development, Performance Tuning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building and Training Neural Networks with PyTorch

    Skills you'll gain: Recurrent Neural Networks (RNNs), PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Classification Algorithms, Transfer Learning, Image Analysis, Model Evaluation, Model Training, Artificial Neural Networks, Fine-tuning, Computer Vision, Model Optimization, Data Preprocessing, Data Processing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 3 Months

1…466467468…834

In summary, here are 10 of our most popular service design courses

  • My Favorite Lectures @ HKUST : The Hong Kong University of Science and Technology
  • JWT Authentication Bootcamp with Java & Spring Boot: Packt
  • Hardware, Networking, and Databases: Packt
  • Build an AI Travel Agent App with OpenAI: Scrimba
  • Create a presentation with Microsoft SWAY: Coursera
  • Procurement Organizations: Rutgers the State University of New Jersey
  • Las organizaciones en el siglo XXI y su relevancia social: Universitat Autònoma de Barcelona
  • Learn to Code with Ruby: Packt
  • LLMs as Operating Systems: Agent Memory: DeepLearning.AI
  • Introduction to Enterprise Growth and Innovation: Northeastern University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok