
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Business Leadership, Strategic Decision-Making, Business Strategy, Corporate Strategy, Business Transformation, Organizational Strategy, Artificial Intelligence, Leadership, Organizational Change, Emerging Technologies, Business Technologies
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, English Language, Verbal Communication Skills, Vocabulary, Business Correspondence, Business Communication, Grammar, Writing, Scheduling
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Product Strategy, Product Lining, Marketing, Brand Management, Marketing Communications, Product Lifecycle Management, Marketing Strategies, Advertising, Marketing Channel, Promotional Strategies, Merchandising, Social Media Marketing, Integrated Marketing Communications, Cross-Channel Marketing, Digital Media Strategy
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Return On Investment, Due Diligence, Financial Forecasting, Capital Budgeting, Investments, Contract Negotiation, Entrepreneurship, Environmental Social And Corporate Governance (ESG), Investment Management, Fundraising, Negotiation, Business Modeling, Finance, Strategic Partnership, Capital Markets, Performance Measurement, Business Strategy, Growth Strategies
Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Peer Review, Language Learning, Spanish Language, Oral Expression, Grammar, Oral Comprehension, Vocabulary, Culture, Writing and Editing, Language Competency, Research, Writing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Multimodal Prompts, LLM Application, AI Product Strategy, Marketing Strategies, Productivity Software, Creative Design, Marketing Automation, Responsible AI, Natural Language Processing, Application Programming Interface (API), A/B Testing, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Case Studies, Non-Verbal Communication, Leadership, Analysis, Planning
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Business Management, Professional Development, Staff Management, Leadership and Management, Operations Management, People Management, Business Administration, Planning, Customer Relationship Management, Organizational Leadership, Organizational Strategy, Leadership, Change Management
Mixed · Course · 1 - 4 Weeks