• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • É

    École Nationale des Ponts et Chaussées

    Mobilités et véhicules électriques

    Skills you'll gain: Sustainable Technologies, Sustainable Development, Energy and Utilities, Electric Power Systems, Transportation Operations, Sustainable Engineering, Economic Development, Market Analysis, Economics, Automation, Climate Change Mitigation, Financial Inclusion, Cost Benefit Analysis, Public Policies, Environmental Science, Product Lifecycle Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Autònoma de Barcelona

    Sustainable high-end tourism

    Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Customer experience improvement, Service Management, Sustainable Business, Sustainable Development, Corporate Sustainability, Consumer Behaviour, Language Interpretation, Translation, and Studies, Sustainability Standards, Strategic Marketing, Marketing, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    El liderazgo del director de proyectos

    Skills you'll gain: Negotiation, Team Management, Team Performance Management, Emotional Intelligence, Team Building, Leadership, Leadership Studies, Management Training And Development, Leadership and Management, Team Leadership, Leadership Development, People Development, Conflict Management, Interpersonal Communications, Communication, Communication Strategies, Project Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    298 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Hot New Release
    Hot New Release
    A

    AI Business School

    AI for Finance

    Skills you'll gain: Prompt Engineering, Agentic Workflows, Prompt Patterns, Prompt Engineering Tools, Agentic systems, AI Workflows, AI literacy, No-Code Development, AI Personalization, Sales, Responsible AI, Risk Management, Generative AI Agents, Generative AI, Artificial Intelligence, LLM Application, ChatGPT, Innovation, Productivity, Operational Efficiency

    4.2
    Rating, 4.2 out of 5 stars
    ·
    52 reviews

    Beginner · Specialization · 1 - 3 Months

  • U

    Universidad Austral

    Conceptos base para el estudio del medio ambiente

    Skills you'll gain: Environmental Science, Chemistry, Biology, Data Literacy, Environmental Monitoring, Environment, Data Analysis, Sustainable Development, Life Sciences, Statistical Analysis, Environmental Issue, Natural Resource Management, Descriptive Statistics, Biotechnology, Cell Biology, Physics, Climate Change Mitigation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    532 reviews

    Beginner · Course · 1 - 4 Weeks

  • Y

    Yonsei University

    Marketing Internacional en Asia

    Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Marketing Strategies, Marketing, Marketing Psychology, Strategic Marketing, Marketing Planning, Market Opportunities, Marketing Management, Marketing Strategy and Techniques, Cultural Sensitivity, Event Marketing, Cultural Diversity, Business Strategy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    195 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Data Science Methods for Quality Improvement

    Skills you'll gain: Process Capability, Sampling (Statistics), R (Software), Correlation Analysis, Statistical Inference, Probability Distribution, Statistical Visualization, R Programming, Statistical Process Controls, Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Science, Statistics, Data Analysis, Statistical Analysis, Statistical Software, Descriptive Statistics, Quality Improvement, Process Engineering

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    53 reviews

    Intermediate · Specialization · 3 - 6 Months

  • S

    SkillUp

    GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Process Optimization, System Monitoring, Scalability, Performance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Comércio Internacional

    Skills you'll gain: Transportation, Supply Chain, and Logistics, International Finance, Transportation Operations, International Relations, Transportation Management, Tax Laws, Tax, General Shipping and Receiving, Logistics Management, Logistics, Global Marketing, Export Control, Competitive Analysis, Insurance, Payment Systems, Risk Management, Shipping and Receiving, Strategic Partnership, Strategic Decision-Making, Strategic Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    144 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Colorado System

    Intermediate Object-Oriented Programming for Unity Games

    Skills you'll gain: Unity Engine, Video Game Development, Object Oriented Programming (OOP), Object Oriented Design, Game Design, C# (Programming Language), Code Reusability, Event-Driven Programming, File I/O, UI Components, User Interface (UI), Data Import/Export, Data Persistence, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    331 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Building and Pitching Marketing Campaigns in Tech Industries

    Skills you'll gain: Marketing Operations, Sales Presentation, Business Marketing, Customer experience strategy (CX), Operations Management, MarTech, Marketing, Marketing Management, Marketing Automation, Strategic Marketing, Marketing Planning, Media Planning, Marketing Strategy and Techniques, Customer experience improvement, Marketing Strategies, Customer Relationship Management, Sales Presentations, Branding, Supply Chain, Forecasting

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • S

    SAP

    Requirements Gathering and Documentation

    Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, Business Analysis Tools, Acceptance Testing, Project Documentation, User Acceptance Testing (UAT), Discussion Facilitation, Stakeholder Communications, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

1…470471472…834

In summary, here are 10 of our most popular customer relationship management courses

  • Mobilités et véhicules électriques : École Nationale des Ponts et Chaussées
  • Sustainable high-end tourism: Universitat Autònoma de Barcelona
  • El liderazgo del director de proyectos: Tecnológico de Monterrey
  • AI for Finance: AI Business School
  • Conceptos base para el estudio del medio ambiente: Universidad Austral
  • Marketing Internacional en Asia: Yonsei University
  • Data Science Methods for Quality Improvement: University of Colorado Boulder
  • GenAI for Business Process Automation: SkillUp
  • Comércio Internacional: Fundação Instituto de Administração
  • Intermediate Object-Oriented Programming for Unity Games: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok