Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

The State University of New York
Skills you'll gain: Event Management, Facility Management, Performance Analysis, Financial Data, Facility Operations, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analytics, Data Management, People Analytics, Data Literacy, Data Analysis, Performance Measurement, Team Performance Management, Team Management, Regulation and Legal Compliance, Legal Risk, Health Technology, Contract Management, Operations Management
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Consultative Selling, Sales Presentation, Sales, General Sales Practices, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Customer Retention, Negotiation, Return On Investment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Prompt Patterns, Workflow Management, Email Automation, Prompt Engineering, Data Ethics, OpenAI, AI literacy, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, AI Integrations, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Artificial Intelligence, AI literacy, OpenAI, Generative AI, Business Writing, Writing, Content Creation, Market Opportunities, Blogs, New Business Development, Content Performance Analysis, Emerging Technologies, Adaptability
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Scheduling, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Marketing Automation, Automation, Account Management, Advertising, Marketing, Branding
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: LinkedIn, Professional Networking, Dashboard, Social Media, Social Media Content, Web Presence, Relationship Building, Professional Development, Professionalism
Beginner · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: LinkedIn, Lead Generation, Sales Prospecting, Prospecting and Qualification, B2B Sales, Sales Development, Business Marketing, Cold Calling, Professional Networking, Web Presence, Product Promotion, Branding, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Month End Closing, Ledgers (Accounting), Payroll, Payroll Systems, Accounting Software, Payroll Processing, Transaction Processing, Payroll Administration, Balancing (Ledger/Billing), Billing & Invoicing, Payroll Reporting, Accruals, Invoicing, Accounts Receivable, Project Accounting, Bookkeeping, Accounting, Finance
Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Price Negotiation, Inside Sales, Contract Negotiation, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Sales Prospecting, Demand Generation
Mixed · Course · 3 - 6 Months

Skills you'll gain: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement
Beginner · Course · 1 - 4 Weeks