• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Communication

Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    T

    The State University of New York

    Data Analytics in Sports Law and Team Management

    Skills you'll gain: Event Management, Facility Management, Performance Analysis, Financial Data, Facility Operations, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analytics, Data Management, People Analytics, Data Literacy, Data Analysis, Performance Measurement, Team Performance Management, Team Management, Regulation and Legal Compliance, Legal Risk, Health Technology, Contract Management, Operations Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Professional Selling: Step 3 - Become a High-Performer

    Skills you'll gain: Overcoming Objections, Closing (Sales), Selling Techniques, Consultative Selling, Sales Presentation, Sales, General Sales Practices, Sales Process, Sales Presentations, Sales Strategy, Solution Selling, Sales Prospecting, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Customer Retention, Negotiation, Return On Investment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework

    4.7
    Rating, 4.7 out of 5 stars
    ·
    532 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    K

    Knowledge Accelerators

    ChatGPT for Work: Productivity & Automation with Custom GPTs

    Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, Prompt Patterns, Workflow Management, Email Automation, Prompt Engineering, Data Ethics, OpenAI, AI literacy, Generative AI Agents, Prompt Engineering Tools, Artificial Intelligence, AI Integrations, LLM Application, Organizational Skills, Process Optimization, Business Communication, Critical Thinking and Problem Solving, Project Planning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    ChatGPT 2026 - Artificial Intelligence (AI) To Work For You

    Skills you'll gain: ChatGPT, Artificial Intelligence, AI literacy, OpenAI, Generative AI, Business Writing, Writing, Content Creation, Market Opportunities, Blogs, New Business Development, Content Performance Analysis, Emerging Technologies, Adaptability

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: Free
    Free
    C

    Coursera

    Advertise YouTube Videos with Zapier

    Skills you'll gain: Content Scheduling, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Marketing Automation, Automation, Account Management, Advertising, Marketing, Branding

    4.4
    Rating, 4.4 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    إنشاء صفحة لنكدين إحترافية

    Skills you'll gain: LinkedIn, Professional Networking, Dashboard, Social Media, Social Media Content, Web Presence, Relationship Building, Professional Development, Professionalism

    4.5
    Rating, 4.5 out of 5 stars
    ·
    72 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    LinkedIn Lead Generation And Professional LinkedIn Profile

    Skills you'll gain: LinkedIn, Lead Generation, Sales Prospecting, Prospecting and Qualification, B2B Sales, Sales Development, Business Marketing, Cold Calling, Professional Networking, Web Presence, Product Promotion, Branding, Automation

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Master QuickBooks Online and Desktop for Bookkeeping

    Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Month End Closing, Ledgers (Accounting), Payroll, Payroll Systems, Accounting Software, Payroll Processing, Transaction Processing, Payroll Administration, Balancing (Ledger/Billing), Billing & Invoicing, Payroll Reporting, Accruals, Invoicing, Accounts Receivable, Project Accounting, Bookkeeping, Accounting, Finance

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    B2B Sales Skills From Cold Lead Generation To Closing Sales

    Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Sales Presentations, Enterprise Sales, Closing (Sales), Negotiation, Price Negotiation, Inside Sales, Contract Negotiation, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Sales Prospecting, Demand Generation

    Mixed · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    HRCI

    Employee Relations, Safety, and Compliance

    Skills you'll gain: Employee Relations, Employee Performance Management, Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Labor Relations, Disciplinary Procedures, Labor Compliance, Labor Law, Human Resource Policies, Accident Prevention, Human Resource Management, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Compliance Management, Human Resources, Workforce Management, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

1…475476477…834

In summary, here are 10 of our most popular business communication courses

  • Data Analytics in Sports Law and Team Management: The State University of New York
  • Professional Selling: Step 3 - Become a High-Performer: Kennesaw State University
  • ITIL V4 Certification Preparation: EDUCBA
  • Microsoft Customer Service (with AI): Microsoft
  • ChatGPT for Work: Productivity & Automation with Custom GPTs: Knowledge Accelerators
  • ChatGPT 2026 - Artificial Intelligence (AI) To Work For You: Alex Genadinik
  • Advertise YouTube Videos with Zapier: Coursera
  • إنشاء صفحة لنكدين إحترافية: Coursera
  • LinkedIn Lead Generation And Professional LinkedIn Profile: Alex Genadinik
  • Master QuickBooks Online and Desktop for Bookkeeping: Packt

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok