Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of London
Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Web Content Accessibility Guidelines, Design Reviews, Software Design, Collaborative Software, AI powered creativity, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Systems Design, Stakeholder Communications, Scalability, Style Guides, Interactive Design, Version Control, AI Workflows, Prototyping, Product Design, Cross-Functional Collaboration, UI/UX Research
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Engineering Drawings, Architectural Drawing, Computer-Aided Design, Drafting and Engineering Design, Engineering Documentation, Technical Documentation, Plot (Graphics), Data Sharing, File Management, Scalability, Cloud Storage, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power Platform Architecture & Technical Design, Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Azure Synapse Analytics, Enterprise Resource Planning, Microsoft 365, Workflow Management, Data Integration, Data Architecture, Cloud-Based Integration, Business Process Automation, Release Management, Data Lakes, Application Lifecycle Management, Data Access, Data Import/Export, Automation, JSON, Finance
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Configuration Management, Code Review, Issue Tracking, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Azure DevOps, Terraform, DevOps, Azure DevOps Pipelines, Infrastructure as Code (IaC), Kubernetes, CI/CD, Enterprise Architecture, GitHub, Governance, Microsoft Azure, Role-Based Access Control (RBAC), Workflow Management, Release Management, Generative AI Agents, Git (Version Control System), Code Review, IT General Controls (ITGC), Identity and Access Management, Capacity Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Governance Risk Management and Compliance, Compliance Management, AI Security, Governance, Compliance Auditing, Data Quality, Regulatory Compliance, Data Governance, Performance Measurement, ISO/IEC 27001, Internal Auditing, Cloud Security, Policy Development, Risk Management, Risk Analysis, Cybersecurity, Stakeholder Management, Threat Modeling
Intermediate · Professional Certificate · 3 - 6 Months

Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Investment Management, Entrepreneurial Finance, Capital Markets, Mergers & Acquisitions, Investments, Equities, Portfolio Management, Financial Management, Tax Management, Tax Laws, Entrepreneurship, Financial Regulation, Due Diligence, Fundraising, Contract Negotiation, Cash Flows, Governance
Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Order Entry, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Order Management Systems, Product Knowledge, Product Lining, Order Processing, Product Assortment, Contract Management, Collaborative Software, Account Management, Kanban Principles
Beginner · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Talent Acquisition, Talent Recruitment, Workforce Planning, Recruitment, Recruitment Strategies, Talent Sourcing, Talent Pipelining, Human Resources Management and Planning, Human Resources, Human Resource Strategy, Strategic Sourcing, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, HR Tech, Branding, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Team Performance Management, Project Management, Compliance Management, Agile Software Development, Management Training And Development, Strategic Decision-Making, Expectation Management, Drive Engagement, Plan Execution, Milestones (Project Management), Stakeholder Analysis, Resource Management, People Development, Governance Risk Management and Compliance, Risk Management, Technical Management, Change Control, Project Planning, Project Schedules, Technical Documentation
Beginner · Specialization · 3 - 6 Months