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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses cover techniques for managing disagreements in personal and professional contexts. You’ll learn about negotiation tactics, mediation practices, and the importance of active listening and empathy. Many courses also introduce frameworks that guide effective communication and help you navigate challenging conversations.

Popular Conflict Resolution Courses and Certifications


  • A

    Arizona State University

    Managing Conflict

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

    4.4 stars, 29 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.4 (29) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidades Anáhuac

    Resolución de conflictos con inteligencia emocional

    Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Behavior Management, Collaboration, Communication Strategies, Problem Solving, Communication, Self-Awareness

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Automate and Resolve Invoicing Disputes Fast

    Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounting Software, Payment Processing and Collection, Investigation, Claims Processing, Standard Accounting Practices, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Business Process Automation, Automation, Document Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Gen AI-Enhanced Leadership and Management

    Skills you'll gain: Management Training And Development, Business Writing, Problem Solving, Leadership and Management, Complex Problem Solving, Business Correspondence, Root Cause Analysis, Presentations, Productivity, Critical Thinking and Problem Solving, AI Enablement, Organizational Leadership, Leadership, Team Management, Business Leadership, Team Leadership, Generative AI, Initiative and Leadership, Leadership Development, Strategic Leadership

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    Tecnológico de Monterrey

    Habilidades de negociación y comunicación efectiva

    Skills you'll gain: Communication Strategies, Conflict Management, Negotiation, Communication, Relationship Building, Emotional Intelligence

    4.8 stars, 420 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (420) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Madecraft

    Smart Operations for Remote Teams

    Skills you'll gain: Virtual Teams, Telecommuting, Conflict Management, Document Management, Performance Metric, Team Management, Team Building, Collaboration, Team Performance Management, Collaborative Software, Productivity, Operational Excellence, Team Collaboration, De-escalation Techniques, Performance Measurement, Workflow Management, Document Control, Project Documentation, Performance Management, Meeting Facilitation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Payment Fraud & Dispute Resolution + PCI‑DSS Training

    Skills you'll gain: Payment Card Industry (PCI) Data Security Standards, Credit/Debit Card Processing, Merchant Services, Payment Processing, Payment Systems, Payment Processing and Collection, Arbitration, Loss Prevention, Customer Complaint Resolution, Claims Processing, Security Controls, Auditing, Security Strategy, Conflict Management, Transaction Processing, Negotiation, Information Technology, Business, Finance, Securities (Finance)

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • E

    Erasmus University Rotterdam

    When Disaster Meets Conflict

    Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Disaster Recovery, Policy Analysis, Emergency Response, Mitigation, International Relations, Case Studies, Risk Analysis, Risk Management

    4.7 stars, 88 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (88) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • U

    Universidad Nacional Autónoma de México

    La solución del conflicto ético

    Skills you'll gain: Healthcare Ethics, Ethical Standards And Conduct, Clinical Research Ethics, Health Care Procedure and Regulation, Legal Risk, Conflict Management, Medical Practices and Procedures, Law, Regulation, and Compliance

    4.7 stars, 478 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (478) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Maryland, College Park

    Managing Conflicts with Cultural and Emotional Intelligence

    Skills you'll gain: Intercultural Competence, Empathy & Emotional Intelligence, Team Performance Management, Influencing, Leadership and Management, Leadership, Team Collaboration, Cultural Sensitivity, Communication, Safety Culture, Process Analysis

    4.8 stars, 96 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (96) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Conflict Management Project

    Skills you'll gain: Conflict Management, Communication Strategies, Case Studies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Portfolio Management, Organizational Effectiveness, Analysis

    4.7 stars, 187 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (187) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Sage Publications

    Family Business Management

    Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
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How to choose the right Conflict Resolution course

Start with what you want to focus on. If you're focused on interpersonal conflict resolution, choose courses covering negotiation techniques and communication strategies. If you're interested in mediation processes, look for courses that include mediation frameworks and conflict analysis models. This will help you find the right course for your needs.

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