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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 5

    Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of California, Davis

    Telehealth Best Practices and Uses

    Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Care, Regulatory Compliance, Health Care Administration, Health Policy, Technical Support, Patient Communication, Patient-centered Care

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Berklee

    The Singer Songwriter

    Skills you'll gain: Music Theory, Music, Musical Composition, File Management, Instrumental Music, Music Performance, Self-Awareness, Verbal Communication Skills, Performing Arts, Automation, Editing, Technical Support, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Amazon Web Services

    Cloud Support Essentials: A Technical Approach

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Scaling with Google Cloud Operations - Français

    Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, Cloud Computing, Cloud Infrastructure, DevOps, Identity and Access Management, System Monitoring, Disaster Recovery, Technical Support

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Service Level, Cloud Management, Technical Support and Services, End User Training and Support, Technical Support, Cloud Services, Service Management, Technical Communication, Issue Tracking, File Management, Data Loss Prevention

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    AI-Powered Data Analysis: A Practical Introduction

    Skills you'll gain: Analytical Skills, Data Analysis, Data Cleansing, Data Processing, Data Manipulation, Generative AI, ChatGPT, Version Control, Data Visualization Software, Statistical Analysis, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    SEO Audits: Find & Fix Common Website SEO Issues

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Information Architecture, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of London

    ICT in Primary Education: Transforming children's learning across the curriculum

    Skills you'll gain: Education Software and Technology, Technology Strategies, End User Training and Support, Technical Support, Digital Transformation, System Implementation, Innovation, Solution Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    197 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Operations and Patient Safety for Healthcare IT Staff

    Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Patient Education and Support, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    202 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Data Loss Prevention, Issue Tracking, Personally Identifiable Information, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 5: Pearson
  • Telehealth Best Practices and Uses: University of California, Davis
  • The Singer Songwriter: Berklee
  • Cloud Support Essentials: A Technical Approach: Amazon Web Services
  • Scaling with Google Cloud Operations - Français: Google Cloud
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • AI-Powered Data Analysis: A Practical Introduction: University of Michigan
  • SEO Audits: Find & Fix Common Website SEO Issues : Skillshare
  • ICT in Primary Education: Transforming children's learning across the curriculum: University of London
  • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University

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