
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, Linux Servers, Web Servers, Lightweight Directory Access Protocols, Email Security, Linux, Nginx, Apache, Dynamic Host Configuration Protocol (DHCP), Operating System Administration, Server Administration, Active Directory, System Configuration, Proxy Servers, Network Security, Firewall, File Management, Identity and Access Management, Authentications
Advanced · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Infrastructure Security, Cybersecurity, Network Security, Cloud Computing, Google Cloud Platform, Authentications, Authorization (Computing), Data Governance, Encryption
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Threat Detection, Identity and Access Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Threat Management, Zero Trust Network Access, MITRE ATT&CK Framework, Security Management, Cyber Security Policies, Security Awareness, Security Information and Event Management (SIEM), Security Controls, Endpoint Security, User Accounts, General Data Protection Regulation (GDPR)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Google Cloud Platform, Threat Management, Data Security, Vulnerability Management, Threat Detection, Security Management, Event Monitoring, IT Automation, System Monitoring, System Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Data Loss Prevention, Cloud Security, Malware Protection, Google Cloud Platform, Continuous Monitoring, Vulnerability Management, System Monitoring, Event Monitoring, Security Management, Infrastructure Security, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Firewall, Network Monitoring, Google Cloud Platform, Network Troubleshooting, Intrusion Detection and Prevention, Identity and Access Management, Threat Detection, Proxy Servers
Intermediate · Course · 1 - 3 Months