• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • U

    University of California, Davis

    Introduction to Google SEO

    Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Content Optimization, Target Audience, Branding, Target Market, Digital Marketing, Consumer Behaviour, User Research, Algorithms, Data Analysis, Business Reporting

    4.6 stars, 10K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (10K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Agile Software Development

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management

    4.7 stars, 7.5K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (7.5K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Chegg Skills

    Audience Targeting for Digital Marketing

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • U

    University of Maryland, College Park

    The Cycle: Management of Successful Arts and Cultural Organizations

    Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Management Training And Development, Governance, Drive Engagement, Promotional Strategies, Marketing Strategies, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Marketing Planning, Planning, Driving engagement, Business Strategies, Performing Arts, Growth Strategies, Customer Engagement, Case Studies

    4.8 stars, 738 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (738) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • H

    HRCI

    Employee Relations

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Workplace inclusivity, Human Resources, Human Resource Strategy, Human Resources Management and Planning, Employee Engagement, Staff Management, Business Ethics, Labor Relations, Workforce Planning, Organizational Effectiveness, Business Continuity

    4.8 stars, 354 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (354) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    The Digital Marketing Revolution

    Skills you'll gain: Marketing Management, Marketing, Strategic Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Cross-Channel Marketing, Global Marketing, Digital Transformation, Case Studies, digital literacy, Digital Marketing, Business Strategy, Innovation

    4.7 stars, 1.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (1.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Coursera

    Create a Promotional Video using Canva

    Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Promotional Materials, Copywriting, Promotional Strategies, Social Media Content, Driving engagement, Multimedia, Product Promotion, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations

    4.3 stars, 1.1K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.3 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

    Status: Free trial
    Free trial
    Category: Free
    Free
  • C

    Chegg Skills

    Sales Negotiation and Closing Strategies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
  • T

    The Expert Academy

    Strategic Relationships And Influence For Women Leaders

    Skills you'll gain: Professional Networking, Active Listening, Persuasive Communication, Influencing, Relationship Building, Leadership, Stakeholder Communications, Executive Presence, Professionalism, Strategic Leadership, Relationship Management, Trustworthiness, Stakeholder Management, Stakeholder Engagement, Professional Development, Rapport Building, Communication, Stakeholder Analysis, Emotional Intelligence, Empathy

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Creo Incubator

    Modern Teamwork and Stakeholder Leadership

    Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Teamwork, Stakeholder Analysis, Virtual Teams, Professionalism, Team Management, Social Skills, Stress Management, Team Building, Team Collaboration, Empathy & Emotional Intelligence, Collaboration, Team Leadership, Intercultural Competence, Crisis Management, Leadership, Leadership and Management, Business Leadership

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Sage Publications

    Competitive Advantage and Market Positioning Strategies

    Skills you'll gain: Strategic Marketing, Product Strategy, Marketing, Business Strategy, Go To Market Strategy, Marketing Strategy and Techniques, Value Propositions, Design Thinking, Customer Analysis, Market Dynamics, Brand Strategy, Target Market, Strategic Thinking, Product Development, Product Lining, Branding, New Product Development, Consumer Behaviour, Competitive Analysis, Market Trend

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    AI Product Manager Interview Simulation

    Skills you'll gain: Prompt Engineering, Responsible AI, AI Workflows, AI Product Strategy, Generative AI, Workflow Management, Process Design, Decision Intelligence, Business Metrics, Product Management, Interviewing Skills, Stakeholder Communications, Risk Analysis, Stakeholder Engagement, Oral Expression, Technical Communication

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
1…505152…397

In summary, here are 10 of our most popular customer engagement courses

  • Introduction to Google SEO: University of California, Davis
  • Agile Software Development: University of Minnesota
  • Audience Targeting for Digital Marketing: Chegg Skills
  • The Cycle: Management of Successful Arts and Cultural Organizations: University of Maryland, College Park
  • Employee Relations: HRCI
  • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
  • Create a Promotional Video using Canva: Coursera
  • Sales Negotiation and Closing Strategies: Chegg Skills
  • Strategic Relationships And Influence For Women Leaders: The Expert Academy
  • Modern Teamwork and Stakeholder Leadership: Creo Incubator

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok