Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Competitive Analysis, Key Performance Indicators (KPIs), Cross-Functional Team Leadership, Customer experience improvement, Professional Networking, Financial Analysis, Product Development, Product Requirements, Product Strategy, Sales Presentation, Technical Product Management, Engineering Management, New Product Development, Performance Measurement, Interviewing Skills, Leadership, Branding

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

Skills you'll gain: Digital Marketing, Digital Media Strategy, Marketing Strategies, Content Marketing, Social Media Marketing, Campaign Management, Marketing Effectiveness, Email Marketing, Social Media, Risk Management, Paid media, Search Engine Optimization, Copywriting, Integrated Marketing Communications, Earned Media, Owned Media, Content Creation, Mobile Banking, Video Production

Skills you'll gain: Business Modeling, Digital Transformation, Innovation, Software Development, Cloud Development, Software As A Service, E-Commerce, Business Development, Application Development, New Business Development, Business Strategy, Market Share, Decision Making, Value Propositions, Strategic Thinking, Growth Strategies, Apple iOS, Android (Operating System), Amazon Web Services

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: IBM Cloud, No-Code Development, ChatGPT, WordPress, LLM Application, Workflow Management, Generative AI Agents, Application Deployment, Artificial Intelligence, Business Workflow Analysis, AI Enablement, Self Service Technologies, Natural Language Processing, Customer Service

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media, Marketing Effectiveness, Marketing, Performance Measurement, Business Metrics, Customer Engagement, Business-To-Consumer, Key Performance Indicators (KPIs), Integrated Marketing Communications, Program Management, Marketing Budgets, Law, Regulation, and Compliance, A/B Testing, Information Privacy, Data Security

Skills you'll gain: Persona Development, Prospecting and Qualification, Target Audience, Facebook, Social Media Marketing, Social Media, Business Marketing, Drive Engagement, Strategic Marketing, Marketing, Content Creation

Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, Digital Assets, Healthcare Ethics, Virtual Teams, E-Commerce, Collaborative Software, Blockchain, Diversity and Inclusion, Emerging Technologies, Research and Design, Education and Training, New Product Development, Content Creation, Communication, Economics, Safety and Security

Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Business Metrics, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Usability Testing, Data Validation, Exploratory Data Analysis, A/B Testing, Analysis, Predictive Analytics, Predictive Modeling