• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • U

    University of Illinois Urbana-Champaign

    Business Data Management and Communication

    Skills you'll gain: Data Storytelling, Revenue Recognition, Data Presentation, Data Visualization, Business Workflow Analysis, Accrual Accounting, Financial Statements, Accruals, Storytelling, Cash Flows, Accounting, Financial Statement Analysis, Business Analytics, Financial Accounting, Business Analysis, Big Data, Asset Management, Analytics, Data Analysis, Intellectual Property

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • M

    Minnesota State University, Mankato

    Performance Management and Talent Development

    Skills you'll gain: Talent Management, Management Training And Development, Smart Goals, Industrial and Organizational Psychology, Employee Onboarding, Performance Review, Employee Performance Management, Performance Management, Goal Setting, Organizational Development, Leadership Development, Team Management, New Hire Orientations, Employee Retention, Performance Improvement, Team Leadership, Performance Analysis, Behavioral Management, Job Evaluation, Leadership

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Macroeconomics for Business Management

    Skills you'll gain: International Finance, Business Economics, Economics, Financial Policy, Economic Development, Fiscal Management, Market Dynamics, Business Planning, Investments

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    461 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Introduction to CRM with HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.1K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Alberta

    Introduction to Software Product Management

    Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Scrum (Software Development), Software Development, Product Requirements, Requirements Management, Product Management, Agile Project Management, Software Development Methodologies, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Process Development, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.8K reviews

    Mixed · Course · 1 - 4 Weeks

  • R

    Real Madrid Graduate School Universidad Europea

    AI in Sports: The Approach of a Club

    Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Personalized Service, Digital Transformation, Augmented and Virtual Reality (AR/VR), Technology Strategies, Innovation, Internet Of Things, Machine Learning, Big Data, Ethical Standards And Conduct, Deep Learning, Analytical Skills, Predictive Analytics, Health Technology, Data Analysis, Natural Language Processing, User Experience, Data Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Huddersfield

    Strategic Management Essentials

    Skills you'll gain: Stakeholder Management, Strategic Planning, Business Strategy, Stakeholder Engagement, Organizational Strategy, Business Strategies, Innovation, Strategic Leadership, Strategic Thinking, Strategic Decision-Making, Business Transformation, Business Solutions, Business Planning, Case Studies, Market Opportunities, Change Management, Strategic Prioritization, Strategic Communication, Business Priorities, Critical Thinking and Problem Solving

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Michigan

    Extraordinary Human Capital Management

    Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Employee Relations, Human Resource Management, Labor Relations, Diversity Equity and Inclusion Initiatives, HR Tech, Staff Management, Organizational Strategy, Intercultural Competence, Cultural Diversity, Industrial and Organizational Psychology, People Analytics, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Intermediate · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Portfolio Management and Asset Allocation

    Skills you'll gain: Portfolio Management, Project Portfolio Management, Portfolio Risk, Investment Management, Project Management Office (PMO), Asset Management, Program Management, Investments, Organizational Strategy, Return On Investment, Governance, Project Management, Risk Management, Project Management Institute (PMI) Methodology, Strategic Planning, Statistical Methods, Capital Markets, Correlation Analysis

    Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    HR Management and Workforce Planning

    Skills you'll gain: Human Resources Management and Planning, Employee Training, Human Resources, Human Resource Management, Training and Development, Performance Appraisal, Human Resource Strategy, Employee Performance Management, Training Programs, Compensation Management, Talent Recruitment, Compensation Strategy, Organizational Effectiveness, Recruitment, Management Reporting, Compensation Analysis, Performance Measurement, Workforce Planning, Performance Management, Talent Acquisition

    Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Business Management and Workplace Behavior

    Skills you'll gain: Team Performance Management, Team Management, Emotional Intelligence, Management Training And Development, Empathy & Emotional Intelligence, Business Leadership, People Management, Leadership Studies, Leadership and Management, Staff Management, Behavior Management, Business Management, Organizational Leadership, Leadership, Professionalism, Organizational Effectiveness, Leadership Development, Industrial and Organizational Psychology, Organizational Structure, Decision Making

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    HR Training and Talent Management

    Skills you'll gain: Succession Planning, Talent Recruitment, Talent Acquisition, Performance Appraisal, Employee Onboarding, Full Cycle Recruitment, Recruitment Strategies, Workforce Planning, Human Resource Strategy, Human Resources Management and Planning, Performance Review, Strategic Planning, Organizational Strategy, Human Resources, Job Analysis, Strategic Leadership, Performance Measurement, Business Planning, Performance Management, Recruitment

    Beginner · Specialization · 3 - 6 Months

1…515253…834

In summary, here are 10 of our most popular it service management courses

  • Business Data Management and Communication: University of Illinois Urbana-Champaign
  • Performance Management and Talent Development: Minnesota State University, Mankato
  • Macroeconomics for Business Management: Fundação Instituto de Administração
  • Introduction to CRM with HubSpot: Coursera
  • Introduction to Software Product Management: University of Alberta
  • AI in Sports: The Approach of a Club: Real Madrid Graduate School Universidad Europea
  • Strategic Management Essentials: University of Huddersfield
  • Extraordinary Human Capital Management: University of Michigan
  • Portfolio Management and Asset Allocation: EDUCBA
  • HR Management and Workforce Planning: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok