
Coursera
Skills you'll gain: Prompt Engineering, HubSpot CRM, Customer Analysis, Marketing Automation, Customer Relationship Management (CRM) Software, Prompt Patterns, Email Automation, Marketing Analytics, Prompt Engineering Tools, AI Personalization, Customer Insights, Customer Relationship Management, Generative AI, Data-Driven Marketing, Email Marketing, ChatGPT, Lead Generation, AI Workflows, Customer Data Management, Marketing Strategies
Beginner · Course · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Closing (Sales), Active Listening, Cooperation, Workplace inclusivity, Customer Analysis, Composure, Communication Strategies, Teamwork, Interpersonal Communications, Team Building, Communication, Conflict Management, Relationship Building, Collaboration, Strategic Partnership, Organizational Effectiveness, Leadership, Persuasive Communication
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Feedback, Customer experience improvement, Customer Service, Customer Insights, Customer Relationship Building, Constructive Feedback, Customer Retention, Customer Engagement, Customer experience strategy (CX), Customer Advocacy, Surveys, Emotional Intelligence, Business Intelligence, Service Management, Business Strategies, Growth Strategies, Business, Business Management, IT Service Management, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Retrieval-Augmented Generation, Large Language Modeling, AI Security, Agentic Workflows, Embeddings, Generative AI Agents, Vector Databases, Generative AI, Application Deployment, Context Management, Artificial Intelligence, AI Personalization, Knowledge Transfer, Prototyping, Test Tools, JSON, Systems Architecture, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Open Web Application Security Project (OWASP), ASP.NET, Authorization (Computing), Secure Coding, DevSecOps, AI Security, Authentications, Application Security, Responsible AI, Hardening, Data Security, AI Integrations, Software Development Life Cycle, .NET Framework, Security Controls, Security Engineering, Multi-Factor Authentication, Encryption, Software Engineering, Building Codes
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Engineering, Data Manipulation, Data Store, Data Warehousing, SQL, Data Pipelines, Extract, Transform, Load, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Role-Based Access Control (RBAC), Stored Procedure, Cloud Services, LLM Application, Application Frameworks, Generative AI, Large Language Modeling, Applied Machine Learning, Data Science, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Patterns, Large Language Modeling, Natural Language Processing, Generative AI, LLM Application, Prompt Engineering, Text Mining, Retrieval-Augmented Generation, Unstructured Data, Embeddings, Hugging Face, Unsupervised Learning, Applied Machine Learning, OpenAI API, Machine Learning Methods, Python Programming, Statistical Machine Learning, Analysis, Data Visualization, Network Model
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Database Management Systems, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), Query Languages, PostgreSQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, Amazon Bedrock, OpenAI, Multimodal Prompts, Generative AI, AWS SageMaker, Generative AI Agents, LLM Application, Responsible AI, Retrieval-Augmented Generation, Prompt Engineering, Amazon Web Services, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Embeddings, Cyber Governance, Vector Databases, Data Ethics, Natural Language Processing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Unstructured Data, Data Engineering, Data Cleansing, Responsible AI, Data Processing, Data Quality, Data Governance, Data Lakes, Text Mining, Data Capture, AI Workflows, Data Architecture, Document Management, Taxonomy, Retrieval-Augmented Generation, Metadata Management, Personally Identifiable Information, Information Architecture, Data Collection, Release Management
Intermediate · Course · 1 - 3 Months