IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Dartmouth College
Skills you'll gain: Social Studies, Culture, Cultural Diversity, World History, Sociology, Social Justice, Storytelling, Liberal Arts, Writing
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Databricks, Generative AI, Prompt Engineering, Retrieval-Augmented Generation, Vector Databases, Context Engineering, Fine-tuning, LLM Application, MLOps (Machine Learning Operations), Large Language Modeling, Applied Machine Learning, Embeddings, Data Lakes, Model Evaluation, Model Optimization, Acceptance Testing
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Engineering Tools, Responsible AI, AI Security, AI Enablement, Risking, Project Management, LLM Application, Generative AI, Generative AI Agents, Workflow Management, Artificial Intelligence, Decision Intelligence, Project Planning, Project Documentation, Risk Management, Team Management, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Threat Detection, Network Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, AWS CloudFormation, Amazon Web Services, Identity and Access Management, Cloud Hosting, AWS Kinesis, Cloud Applications, Amazon DynamoDB, Secure Coding, Command-Line Interface, Cloud Development, Scalability, Application Deployment, Microservices, Serverless Computing, Application Programming Interface (API), Data Storage Technologies
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: English Language, Environmental Issue, Language Competency, Vocabulary, Grammar, Language Learning
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Patient Education And Counseling, Patient Preparation, Health Technology, Clinical Assessment, Health Assessment, Patient Safety, Care Coordination, Patient Treatment, Pediatrics, Health Informatics, Telecommunications
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Power BI, Customer Insights, Customer Analysis, Dashboard Creation, AI Personalization, Customer experience improvement, Microsoft Copilot, Customer Data Management, Customer Service, Personalized Service, Analytical Skills, Data Validation, Data Analysis, AI Integrations, Data Integrity, Performance Analysis, Data Quality, Customer Communications Management
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Social Skills, Employee Coaching, Team Building, Leadership Development, Leadership, Team Management, Relationship Building, Conflict Management, Team Motivation, Professional Development, Empathy, Motivational Skills, Self-Motivation, Active Listening, Adaptability, Communication
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Knowledge Transfer, Active Listening, Drive Engagement, Interactive Learning, Energy and Utilities, Community Organizing, Community Development, Environmental Issue, Community Outreach, Stakeholder Engagement, Complex Problem Solving, Systems Thinking, Sustainable Development, Leadership Studies, Leadership Development, Climate Change Programs, Social Justice, Organizational Leadership, Sustainable Systems, Strategic Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Governance, Governance Risk Management and Compliance, Compliance Management, Accountability Frameworks, Compliance Auditing, Internal Auditing, Data Governance, Regulatory Compliance, Technical Communication, Auditing, Compliance Reporting, MLOps (Machine Learning Operations), Regulatory Requirements, Accountability, Model Deployment, Risk Management Framework, Report Writing, Stakeholder Communications, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Gmail, Lightweight Directory Access Protocols, Authorization (Computing), Active Directory, Enterprise Application Management, System Monitoring, User Provisioning, User Accounts, Event Monitoring, Group Policy, Cloud Security, Endpoint Security, Mobile Security, Compliance Auditing, Data Security, Configuration Management, Incident Management, Application Deployment, Annual Reports
Intermediate · Specialization · 1 - 3 Months